Child Welfare Support Specialist - CPS Investigations

Chesterfield County; Virginia; On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

Chesterfield County is hiring a Family Services Aide to support CPS Investigations within the Social Services department. You will assist staff, transcribe interviews, organize records, and participate in home visits and court hearings.

The role requires compassion, strong organization, and independent decision-making. Applicants must meet education requirements and pass background checks; apply online by the deadline.

Qualifications

• High school diploma plus coursework in social work, human services, gerontology, or related fields, or equivalent combination.
• Considerable knowledge of customer service principles and evaluating satisfaction.
• Knowledge of local, state, and federal social and housing programs.

Responsibilities

• Assist family services staff in child welfare and CPS investigations.
• Transcribe interviews and organize records; respond to requests for records and redactions.
• Attend home visits, court hearings, and supervise parent-child visits; transport as needed.
• Document case activities and maintain filing and computer systems.

Skills

Customer service

Public relations

Organization

Interpersonal skills

Supervisory concepts

Education

High school diploma with related coursework

Tools

Calculator

Fax/Copier

Word processing

Spreadsheet

Job description

Chesterfield County is hiring a Family Services Aide to support CPS Investigations within the Social Services department. You will assist staff, transcribe interviews, organize records, and participate in home visits and court hearings.

The role requires compassion, strong organization, and independent decision-making. Applicants must meet education requirements and pass background checks; apply online by the deadline.