Child Welfare Service Coordinator: Transitions & Support

Eliot Community Human Services; Haverhill (MA); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental & vision

401(k) with match

Wellness resources

Life and AD&D insurance

Tuition reimbursement

Leadership development

Job summary

Eliot Community Human Services is seeking a Service Coordinator to join the Family Networks Services team. You will coordinate services for children and families, facilitate placements, and support smooth transitions from residential to home-based and community care with a trauma-informed, culturally responsive approach.

Ideal candidates bring experience in child welfare, strong communication and organizational skills, and a commitment to working collaboratively with families, providers, and

Qualifications

• Bachelor’s Degree required.
• 3 years of child welfare/clinical experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Assess and review DCF referrals and determine needs and appropriate level of service coordination.
• Oversee emergency placements, respite care, and step-down transitions from residential to home placement.
• Lead Family Networks diversion teams and coordinate with specialized service managers.
• Link DCF service plans with provider treatment plans and participate in clinical reviews and conferences.
• Respond to crisis management needs and ensure timely submission of documentation.
• Promote quality improvement, compliance, and adherence to all ECHS policies, state laws, and reporting requirements.

Skills

Child welfare experience

Trauma-informed approach

Communication skills

Education

Bachelor’s Degree

Job description

Eliot Community Human Services is seeking a Service Coordinator to join the Family Networks Services team. You will coordinate services for children and families, facilitate placements, and support smooth transitions from residential to home-based and community care with a trauma-informed, culturally responsive approach.

Ideal candidates bring experience in child welfare, strong communication and organizational skills, and a commitment to working collaboratively with families, providers, and