Residential Counselor II - Social Services

Eliot Community Human Services; Waltham (MA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services in Waltham seeks a Residential Counselor II to support children ages 0 to 12 in our social services residential program. You will build rapport, implement trauma-informed approaches, and collaborate with families and care teams.

Schedule is 2pm-10pm, Tuesday-Saturday. Hourly rate is $21, with a focus on safety, advocacy, and coordinating activities, transport, and documentation in a supportive, growth-oriented environment.

Qualifications

• High School diploma is required.
• Must adhere to Trauma-Informed Care and Interventions.
• Demonstrate sound judgment and solution-focused problem-solving.
• Ability to work effectively with diverse populations and cultural groups.

Responsibilities

• Daily coordination of youth to complete activities (school, appointments, play, etc).
• Monitor and participate in community service, recreation, visits, and family time.
• Lead shifts as assigned.
• Safely transport youth to activities, appointments, school, work, and visits.
• Advocate for assigned youth and complete required reports and documentation.

Skills

Trauma-Informed Care

Interventions

Diversity & Inclusion

Education

High School diploma

Job description

Residential Counselor II - Social Services

Waltham

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Residential Counselor II to join our Social Services residential program designed to provide immediate and short term placement for children ages 0 to 12 that need specialized support and services as they heal from traumatic events that have shaped their young lives. Our ideal candidate will have the ability to establish a positive rapport with a culturally and economically diverse group of children and families and to deliver services within the established trauma informed and strengths-based frameworks.

Responsibilities:

• Daily coordination of youth in completing scheduled activities to include school, appointments, play and other activities.
• Actively monitor and participate in community service, recreation, visits, family time, and other off-ground activities.
• Lead shifts as assigned
• Safely transport youth to activities, appointments, school, work, and visits.
• Serve as an Advocate for assigned youth and complete Advocate Reports, and other required documentation,as required.

Qualifications:

• High School diploma and at least one year of related experience with the population.
• Must be able to adhere to a model of care that focuses on Trauma-Informed Care and Interventions.
• Demonstrate sound judgment and effective, solution-focused, problem-solving skills.
• Ability to work effectively with diverse populations and cultural groups

Schedule: 2pm-10pm, Tuesday-Saturday (Sunday, Monday off)

Hourly Rate

$21 - $21 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.