Child Welfare Case Coordinator (Office Specialist 2)

Oregon Department of Human Services; Albany, Northern (OR, KY); Hybrid; USD 39,000 - 53,000; Full time

Benefits offered by this job

Amazing benefits

COLA

PSLF eligibility

Annual raises

ERGs

Job summary

The Oregon Department of Human Services seeks a Case Management Coordinator (Office Specialist 2) for its Albany Child Welfare team. This permanent, full-time on-site role supports caseworkers and supervisors, handling clerical tasks, data entry, and reception duties from 8 am to 5 pm PT, Monday to Friday.

The position requires a valid driver's license, clerical experience, and an associate degree or equivalent. The department emphasizes equity, trauma-informed care, and diverse collaboration.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other document generation.
• An associate degree in any field, or an equivalent combination of education and experience.
• Front desk or reception experience, handling visitors and inquiries.
• Experience using computer systems to enter, process, verify, and maintain data.
• Ability to communicate calmly and de-escalate in stressful situations.

Responsibilities

• Provide support to field staff, agency staff, foster resource families, providers and the public.
• Complete and verify data entry for OR-KIDS information system accuracy.
• Cover reception and phone duties as needed within the team.
• Assist with duties relating to fleet vehicles.

Skills

Front desk experience

Data entry

Customer service

Communication

Valid driver’s license

Trauma-informed approach

Education

Associate degree

Job description

The Oregon Department of Human Services seeks a Case Management Coordinator (Office Specialist 2) for its Albany Child Welfare team. This permanent, full-time on-site role supports caseworkers and supervisors, handling clerical tasks, data entry, and reception duties from 8 am to 5 pm PT, Monday to Friday.

The position requires a valid driver's license, clerical experience, and an associate degree or equivalent. The department emphasizes equity, trauma-informed care, and diverse collaboration.