Child Welfare Case Aide - Fulltime

cwi; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Wisconsin in Milwaukee is seeking a Case Aide to support Child Welfare Case Managers, clients and caregivers, and the operations of the Child Welfare Program. This role requires a general understanding of child welfare work and the population served.

This position demands a high school diploma or GED/HSED, strong communication and customer service skills, and the ability to meet deadlines while maintaining accurate case records.

Qualifications

• High school diploma or GED/HSED required; associate degree preferred.
• Experience with diverse families strongly preferred.
• Strong communication and customer service skills are required.
• Ability to meet deadlines and maintain accurate case records.
• Ability to foster relationships with the agency, families, schools, and community.
• Valid Wisconsin driver's license required.
• 2+ years' experience in providing support services preferred.

Responsibilities

• Provide case aide assistance and support to Child Welfare Case Managers and leaders.
• Support clients and caregivers and assist with program operations.
• Maintain accurate, current case records and communicate with partners.
• Interact with CSSW staff, vendors, and the community to coordinate services.
• Demonstrate understanding of child welfare processes and population served.

Skills

Communication skills

Customer service

Deadline-driven

Documentation

Relationship building

Driver's license

Education

High School diploma or GED/HSED

Associate degree in Human Services preferred

Tools

eWiSACWIS

Job description

At Children's Wisconsin, we believe kids deserve the best.

Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect.

We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family.

Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.

• Foster Care
• Treatment Foster Care
• Adoption
• Respite Care
• Child Advocacy Centers
• Family Case Management
• Family Finding

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/

Position Summary:

This position will be responsible for providing case aide assistance and support to Child Welfare Case Managers and leaders, clients and caregivers, and the operations of the Child Welfare Program. This position will require a general understanding of child welfare work and the population served.

Position Requirements:

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required. Associate degree in Human Services preferred.
• Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
• Strong communication skills to interact with CSSW staff, vendors and the community; and solid customer service skills required.
• Ability to work within deadlines on a consistent basis; and maintain accurate, current case record documentation.
• Ability to establish and maintain effective working relationships within the agency, partner agencies, others social service agencies, courts, schools, public officials, professionals and the community.
• Ability to provide supervision to child (ren) between the ages of newborn and 17 years old.
• Maintain a working knowledge in the use of eWiSACWIS and any other computer programs currently used by child welfare staff.
• Valid driver's license for State of Wisconsin required.
• Two plus years' experience in providing support services preferred.

Children's employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.