Child Support Specialist I/II: Enforce & Resolve Cases

Oklahoma Department of Human Services; Claremore (OK); On-site; USD 37,000 - 40,000; Full time

Job summary

This federally funded position located in Claremore, Oklahoma, is for a Child Support Specialist I/II within the Oklahoma Department of Human Services. The role entails initiating and processing child support enforcement cases and requires occasional job-related travel with a valid driver’s license.

The staff member will review and analyze cases for establishment or enforcement actions, prepare records and pleadings, update computer records, negotiate settlements, and communicate with parties.

Qualifications

• Requirements at this level include a bachelor's degree.
• Or an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work for each year of the required education;
• Or completion of an associate's degree in Legal Assistance or a closely related program of paralegal education;
• Or an associate's degree in Public Service - Legal Case Management;
• Or completion of an American Bar Association-approved paralegal education program.
• Education and experience requirements at Specialist II include bachelor's degree and one year of professional experience in child support enforcement, accounting, legal, or social work;
• Or a master's degree;
• Or a juris doctorate degree;
• Or an associate's degree in Legal Assistance or a closely related program of paralegal education and two years of professional experience in child support enforcement, accounting, or social work;
• Or an associate's degree in Public Service - Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work;
• Or an ABA-approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work;
• Or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor's degree

Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions
• Prepare records of payment, legal pleadings, and correspondence
• Update computer records, perform locate activities, document case activity
• Negotiate settlements and agreed orders
• Mediate between parties and resolve issues relating to child support payments
• Monitor and manage case log
• Communicate effectively by phone and in person
• And other duties as assigned

Education

Bachelor's degree

Associate's degree in Legal Assistance

Associate's degree in Public Service - Legal Case Management

American Bar Association-approved paralegal education program

Master's degree

Juris Doctorate degree

Associate's degree in Legal Assistance + 2 years experience

Associate's degree in Public Service - Legal Case Management + 2 years

ABA-approved paralegal education program + 2 years

Equivalent combination of education and experience (additional year per bachelor's degree)

Job description

This federally funded position located in Claremore, Oklahoma, is for a Child Support Specialist I/II within the Oklahoma Department of Human Services. The role entails initiating and processing child support enforcement cases and requires occasional job-related travel with a valid driver’s license.

The staff member will review and analyze cases for establishment or enforcement actions, prepare records and pleadings, update computer records, negotiate settlements, and communicate with parties.