Family Services Specialist I/II

Oklahoma Department Of Human Services; Lawton (OK); On-site; USD 37,440 - 40,248; Full time

Benefits offered by this job

Full state employee benefits

Job summary

Oklahoma Department of Human Services in Lawton, Oklahoma, is seeking a Family Services Specialist I/II for a full-time office role. The position is located in Lawton, with Monday through Friday 8:00 AM – 5:00 PM hours and occasional travel; a valid driver’s license and insurance are required.

Responsibilities include greeting clients, assessing needs, determining eligibility for Adult and Family Services, interviewing, managing caseloads, documenting, and referring to community resources.

Qualifications

• Two years of clerical office work in a business, public sector, or social work environment.
• For Level II: bachelor’s degree or an associate’s degree plus two years of clerical work, or equivalent experience.

Responsibilities

• Greet clients in a professional manner in an OKDHS retail space.
• Assess the needs of individuals and determine eligibility for programs for Adult and Family Services.
• Interview clients in person or via phone.
• Manage a caseload.
• Compile data and complete documentation to determine eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Attend all mandatory training associated with the position.

Skills

Clerical office skills

Communication

Education

Bachelor's degree

Associates degree + 2 years clerical

Job description

Family Services Specialist I/II

This is a full-time position in an office setting

Monday through Friday 8:00 AM - 5:00 PM.

This position is located in Lawton, Oklahoma.

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Annual Salary

• Level I H14A: $37,440.00+ Full State Employee Benefits
• Level IIH14B: $40,248.00+ Full State Employee Benefits

Minimum Qualifications

Level I

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
• OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

• Greet clients in a professional and kind manner in an OKDHS retail space.
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
• Interview clients in an office setting or via phone.
• Manage a caseload.
• Compile data and complete documentation to determine eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Must attend all mandatory training associated with the position.

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service