Child Support Specialist 1 - Human Services/BCSE, Cabell County

West Virginia; West Virginia; Vor Ort; USD 34.000 - 59.000; Vollzeit

Zusammenfassung

West Virginia is seeking an entry-level Caseworker in Cabell County to perform beginning level child support case work under close supervision. The role includes processing cases, locating parents and assets, and preparing case files for BCSE Attorneys.

Training involves classroom and on-the-job instruction, with substitutions for education or prior related experience. A valid driver’s license and vehicle may be required for ongoing duties within the county.

Qualifikationen

• Bachelor’s degree from an accredited college or university.
• Substitution: paralegal/legal secretarial training may substitute for two years of required training.
• Or experience in a legal setting involving legal research, reading and interpreting laws, preparing documents.
• Or experience in debt collection, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Or as an Economic Service Worker or Family Support Specialist; any combination may substitute for training.
• Substitution rate: one year of experience per 30 semester hours of training.
• Special Requirement: valid driver’s license and vehicle available for continuous use.

Aufgaben

• Process cases under supervision and prepare case files for BCSE Attorney.
• Locate parents, assets and sources of income for child support calculations.
• Respond to customer service inquiries and resolve initial issues.
• Prepare routine correspondence and maintain confidentiality information.
• Progress toward independent caseload management through supervision and training.

Ausbildung

Bachelor’s degree from an accredited college or university

Paralegal or legal secretarial training substitution (2 years)

Legal research in a setting with statutes and case law

Experience in debt collections, credit investigations, or law enforcement

Economic Service Worker or Family Support Specialist background

Any combination substituting training for experience (1 year per 30 semester hours)

Special Requirement: valid driver’s license and vehicle for continuous use

Jobbeschreibung

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidential ity information. This posting is for a Caseworker. This Position is located in Cabell County.

Training

• Bachelor’s degree from an accredited college or university.
• OR Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training
• OR in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
• OR in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
• OR as an Economic Service Worker or Family Support Specialist
• OR any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.
• AND Special Requirement: May be required to have a valid driver’s license and availability of a vehicle for continuous use.

PG: 11 $34,247 - $58,936

Market Rate: $52,545

Probationary period is twelve (12) months.

SPECIAL APPROVED AGENCY SUBSTITUTION:

To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience.