Intake Social Case Worker Supervisor

City and County of Denver; United States; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Pension plan (lifetime monthly)

457B Retirement Plan

PTO + holidays + personal day + welln.

Medical, dental and vision plans

Job summary

The City and County of Denver is seeking a Social Case Worker Supervisor to lead the Intake Social Case Worker team within Denver Human Services. You will coach, plan, and assign cases while prioritizing the best interests of children and families in a fast-paced setting.

Ideal candidates bring supervisory experience, knowledge of child welfare practices, and a commitment to federal/state standards. This hybrid role requires residency in Colorado and a valid driver's license.

Qualifications

• Bachelor's degree required or equivalent in human services or related field.
• Certification as social case worker supervisor per CDHS/CDOS rules.
• Experience with child welfare or adult protective services is preferred.

Responsibilities

• Plans, assigns, and reviews activities of social case workers in intake.
• Directs case management, risk assessment, and service eligibility decisions.
• Trains staff in social work techniques and ensures compliance with laws and policies.
• Builds relationships with community providers to maximize resources.
• Documents records and supports staff in court testimony when needed.

Skills

Supervisory experience

Intake experience preferred

Staff leadership

Education

Bachelor's Degree related to job responsibilities

Certification as social case worker supervisor

Job description

About Our Job Who We Are

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 1,000 team members who are at the heart of what makes Denver, Denver. At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience.The targeted salary range for this position is $80,217.00 - $90,000.00/year, based on education and experience. We also offer generous benefits for full-time employees which includes but is not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site three days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

The Child Welfare Services division of Denver Human Services is currently seeking a seeking a top-notch, visionary Social Case Worker Supervisor to directly manage Social Case Workers in our Intake Section, which is primarily responsible for investigating new allegations of abuse/neglect of children ages 0-18 in a fast-paced and demanding environment. The Intake Social Case Worker Supervisor will coach, lead and mentor staff as well as have responsibility for the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility and experience empowering staff and managing a diverse workforce. The right person for this position will be someone who has a track record of being able to prioritize the best interests of the child while showing a thorough understanding and dedication to the highest standards of practice. The selected Intake Social Case Worker Supervisor will empower staff by sharing power and authority, encouraging the development of their leadership capabilities, celebrating team wins and recognizing excellent behavior.

Responsibilities

• Plans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow
• Participates in the development of long range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management level personnel abreast of trends and issues in the field and in the department
• Screens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status of assessments, problems encountered, basis for actions, and alternative solutions, reviews and discusses progress of assessments and worker's reports, and provides technical guidance and direction in unusual and non-standard situation
• Trains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agencies
• Builds and maintains effective relationships with public and private community-based services providers and professional and community groups in order to exchange information, resolve concerns/complaints, and develop and maximize available resources
• Ensures that staff prepares comprehensive records, reports, and documentation that complies with state and federal standards and requirements.
• Prepares, supports, and coaches staff who testifies in court proceedings and provide expert testimony
• Develops or modifies work plans, methods, and procedures and determines work priorities.
• Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion
• Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees
• Responds to formal and informal employee grievances and prepares written responses.
• Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary action
• Performs other related duties as assigned

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics: Intake experience preferred Experience with Differential Response and Partnering for Safety Supervisory experience Experience leading, supervising, and/or coordinating staff Minimum Qualifications

Education: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations. Bachelor's Degree from a higher education institution with course work related to the job responsibilities of child welfare or adult protective services social Case Worker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, guidance and counseling, criminal justice, or other human behavioral sciences or therapeutic techniques Experience: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations Education & Experience Equivalency: No substitution of experience for education is permitted. Additional appropriate education may be substituted for experience requirements Licensure & Certification: Requires a valid Driver’s License at the time of application. Licenses and certifications must be kept current as a condition of employment. Requires certification as a social case worker supervisor in Child Welfare or Adult Protective Services in accordance with CDHS regulations.

About Everything Else

Job Profile CS2700 Social Case Worker Supervisor To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $80,217.00 - $132,358.00 Target Pay $80,217.00 - $90,000.00/year, based on education and experience Agency Denver Human Services Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.