Child Support Case Worker - Customer Service

YoungWilliams; Lander (WY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Nine paid holidays

Paid sick and vacation days

Medical, dental, vision, voluntary 1if

Job summary

YoungWilliams in Wyoming is seeking a dedicated team member to support families through case management and financial/child support tasks. No experience is required and extensive paid training is provided, making this a strong entry point into social services with a friendly, client-focused environment.

The role emphasizes confidentiality, sensitive communication, and collaboration with other professionals while offering full-time benefits including medical, dental, vision, life insurance,

Qualifications

• No experience required; extensive paid training provided.
• Full-time benefits: medical, dental, vision, 401k.

Responsibilities

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Providing excellent customer service with sensitive topics.
• Maintaining confidentiality and security of case information.

Job description

• No experience is necessary. Extensive paid training provided.
• Nine paid holidays.
• Paid sick and vacation days.
• Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
• Life Insurance and Long-Term Disability are paid by the company.
• Commitment to staff advancement.

Some of your duties may include:

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Providing excellent customer service with sensitive topics.
• Maintaining confidentiality and security of case information.