Case Specialist - Child Support Customer Service

YOUNGWILLIAMS INC; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

Paid holidays

Paid sick days

Paid vacation days

Medical, dental, vision insurance

401k options

AD&D and LTD paid

Career advancement

Job summary

YOUNGWILLIAMS INC in Omaha, NE is seeking a Case Specialist - Child Support Customer Service. No experience is required as extensive paid training is provided. Duties include legal case management, establishing family support orders, and using locate tools to verify addresses, employment, and assets.

The role emphasizes confidentiality, customer service excellence, and regular attendance. It offers a stable full-time schedule with a legal team environment in Nebraska.

Qualifications

• Equivalent to a High School diploma.
• 0–2 years Customer Service experience.

Responsibilities

• Legal case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Maintaining confidentiality and security of case information.
• Providing excellent customer service to internal and external customers.
• Regular and timely attendance.
• Creative team projects.

Skills

Customer service

Case management

Education

High school diploma

Tools

Locate tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Specialist - Child Support Customer Service

Regular Full-Time Full Service NE - Omaha, Omaha, NE, US

Join our Legal Team and Help Nebraska Families!

• No experience is necessary. Extensive paid training is provided.
• Flexible Schedules are available M-F between the hours of 8 am - 5 pm.
• Nine paid holidays.
• Paid sick and vacation days.
• Legal team environment.
• Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
• AD&D and Long-Term Disability are paid by the company.
• Commitment to staff advancement.

Some of your duties may include:

• Legal case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Maintaining confidentiality and security of case information.
• Providing excellent customer service to internal and external customers.
• Regular and timely attendance.
• Creative team projects.

Required Education & Minimum Experience

• Equivalent to a High School diploma.
• 0 – 2 years Customer Service experience.