Child Support Case Worker - Customer Service

YOUNGWILLIAMS INC

Casper (WY)

On-site

USD 38,000 - 46,000

Full time

14 days+

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Benefits offered by this job

Nine holidays
Paid sick and vacation days
Medical, dental, vision, voluntarylife
401k options
Life Insurance and Long-Term Disable-

Job summary

YOUNGWILLIAMS INC in Casper, WY seeks a Child Support Case Worker to join our customer service team. Regular full-time position with on-site responsibilities in Casper, Wyoming. Training is provided, and extensive benefits accompany this role.

The role focuses on case management, establishing family support orders, locating verifications, and helping clients navigate sensitive topics with confidentiality and care.

Qualifications

  • No experience required
  • Extensive paid training provided

Responsibilities

  • Case management
  • Assisting in the establishment of family support orders
  • Using locate tools to obtain customer address, employment, and assets
  • Identifying barriers, evaluating how we can help the customer
  • Providing excellent customer service with sensitive topics
  • Maintaining confidentiality and security of case information

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Case Worker - Customer Service

Regular Full-Time Full Service WY - Casper, Casper, WY, US

13 days ago Requisition ID: 5405

Join our Team and Help Wyoming Families

  • No experience is necessary. Extensive paid training provided.
  • Nine paid holidays.
  • Paid sick and vacation days.
  • Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
  • Life Insurance and Long-Term Disability are paid by the company.
  • Commitment to staff advancement.

Some of your duties may include:

  • Case management
  • Assisting in the establishment of family support orders
  • Using locate tools to obtain customer address, employment, and assets.
  • Identifying barriers, evaluating how we can help the customer.
  • Providing excellent customer service with sensitive topics.
  • Maintaining confidentiality and security of case information.
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