Child Support Case Specialist I/II — Enforce & Resolve

Oklahoma Department Of Human Services; Tulsa (OK); On-site; USD 33,000 - 40,000; Full time

Job summary

The Oklahoma Department Of Human Services in Tulsa, Oklahoma is seeking a Child Support Specialist I/II. This full-time position offers annual salaries: Level I H30A - 36,811.95+ with full state employee benefits; Level II H30B - 39,571.76+ with benefits.

The role involves initiating and processing child support enforcement cases and occasional travel. Must have a valid driver's license and maintain car insurance.

Qualifications

• Bachelor’s degree or equivalent education/experience in related fields.
• For Specialist I, recognized education combos or an associate degree with related experience.
• For Specialist II, a bachelor’s degree plus professional experience or related advanced degree.
• Paralegal or legal-related programs are acceptable qualifications.

Responsibilities

• Review, analyze, and evaluate child support cases for establishment or enforcement actions.
• Prepare records of payment, legal pleadings, and correspondence.
• Update computer records, perform locate activities, document case activity.
• Negotiate settlements and agreed orders.
• Mediate between parties and resolve issues relating to child support payments.
• Monitor and manage case log, and other duties as assigned.

Skills

Review and evaluate cases

Negotiation and mediation

Communication

Education

Bachelor's degree

Equivalent combination of education and experience

Associate’s degree in Legal Assistance

Associate’s degree in Public Service – Legal Case Management

ABA-approved paralegal education program

Juris Doctorate or Master’s degree (II level)

Job description

The Oklahoma Department Of Human Services in Tulsa, Oklahoma is seeking a Child Support Specialist I/II. This full-time position offers annual salaries: Level I H30A - 36,811.95+ with full state employee benefits; Level II H30B - 39,571.76+ with benefits.

The role involves initiating and processing child support enforcement cases and occasional travel. Must have a valid driver's license and maintain car insurance.