Child Support Case Specialist I/II - Enforce & Resolve

Oklahoma Department Of Human Services; Ponca City (OK); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Full state employee benefits

Job summary

Oklahoma Department Of Human Services in Ponca City, Oklahoma, is seeking a Child Support Specialist I/II to initiate and process child support enforcement cases. This full‑time role offers full state employee benefits and requires a driver’s license for occasional travel.

Specialist I requires a bachelor’s degree or an approved equivalent, or certain related associate degrees with relevant experience; Specialist II requires higher education plus professional experience in child support or

Qualifications

• Bachelor’s degree required for Specialist I; OR equivalent combination of education and experience; OR associate’s degree in Legal Assistance or paralegal education; OR associate’s degree in Public Service – Legal Case Management; OR ABA‑approved paralegal program.

Responsibilities

• Review, analyze, and evaluate child support cases for establishment or enforcement actions.
• Prepare records of payment, legal pleadings, and correspondence.
• Update computer records, perform locate activities, document case activity.
• Negotiate settlements and agreed orders.
• Mediate between parties and resolve issues relating to child support payments.
• Monitor and manage case log.
• Other duties as assigned.

Education

Bachelor's degree

Associate’s degree in Legal Assistance or paralegal education

Associate’s degree in Public Service – Legal Case Management

Completion of ABA‑approved paralegal education program

Equivalent combination of education and professional experience

Job description

Oklahoma Department Of Human Services in Ponca City, Oklahoma, is seeking a Child Support Specialist I/II to initiate and process child support enforcement cases. This full‑time role offers full state employee benefits and requires a driver’s license for occasional travel.

Specialist I requires a bachelor’s degree or an approved equivalent, or certain related associate degrees with relevant experience; Specialist II requires higher education plus professional experience in child support or