Child Life Programs Supervisor: Clinical Leadership

Phoenix Children's Hospital, Inc.; Gilbert (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Phoenix Children's Hospital, Inc. seeks a Supervisor of Child Life Programs in Gilbert to provide clinical leadership, oversee Child Life Specialists and assistants, and ensure developmentally appropriate patient care.

The role emphasizes supervision, education, and program development within a multidisciplinary team. The position requires a Bachelor's in Child Life or related field, with a Master's preferred, and 3 years of Child Life experience plus 2 years of leadership.

Qualifications

• Bachelor's degree is required; master's preferred.
• Experience leading Child Life teams or programs.
• Demonstrated professional communication and collaboration skills.

Responsibilities

• Direct supervision and clinical mentorship of Child Life staff.
• Ensure quality patient care aligned with ACLP standards.
• Coordinate scheduling and coverage based on acuity.
• Maintain accurate charting and conduct chart audits.
• Lead performance evaluations and disciplinary processes with support.
• Collaborate on staff onboarding and training initiatives.
• Foster teamwork, respect, and diversity across units.
• Participate in interdisciplinary rounds and care planning.

Skills

Leadership

Mentoring

Communication

Child Life Expertise

Education

Bachelor's degree in Child Life, Therapeutic Recreation, or related field

Master's Degree in Child Life, Therapeutic Recreation, or related field

Job description

Department: PCH-EV JV | Child Life Program

Location: Gilbert

Shift: Mon-Fri, Days, 8:30am-4pm

Category: Child Life/Teachers

Posting #: 1066707

Employee Type: Full-Time

Position Summary

The Supervisor of Child Life Programs provides clinical leadership of patient care services, education and direct supervision of Child Life Specialists, Child Life Assistants, and other professionals to ensure consistent provision of developmentally appropriate quality patient care.

Position Duties

• Direct supervision and clinical mentor to assigned direct reports.
  a. Role models, mentors and promotes professional growth in accordance with ACLP Standards of Clinical Practice.
  b. Maintains schedules and coordinates coverage based on acuity.
  c. Assures Kronos accuracy in collaboration with Child Life Manager.
  d. Ensures timely and accurate completion of charting and provides chart audits.
  e. Completes performance evaluations and initiates disciplinary process with support from Child Life Manager
  f. Provides opportunities for cross training.
  g. Collaborates with PFCC clinical education specialist to provide student, department, and hospital wide education and training in accordance with ACLP Clinical Standards of Internships and Practice.
  h. Builds on strengths and opportunities for each unit team, creating and supporting an environment that fosters teamwork, cooperation, respect, and diversity.
• Clinical responsibilities
  a. Plans, implements, and evaluates individual patient goals, based upon assessment findings.
  b. Provides teaching and psychological preparation for potentially stressful experiences with infants, children, adolescents, and families.
  c. Actively participates in interdisciplinary rounds and evaluations as a member of the treatment team.
  d. Documents patient assessments, interventions, and outcomes in the medical record.
  e. Provides a safe, therapeutic, and healing environment for infants, children, adolescents, and families.
  f. Escorts and facilitates social/ positive interactions between patients and special visitors, guests, or entertainers.
  g. Represents and communicates family centered philosophy on departmental and hospital-wide committees.

a. Participates in the hiring process.
b. Compiles and maintains monthly productivity statistics for reporting.
c. Coordinates with PFCC clinical education specialist for onboarding and training of new departmental staff.
d. Assists in developing and sustaining recognition and retention programs for the department.
e. Assumes leadership responsibilities in the absence of the Child Life Manager.

• Professional responsibilities
  a. Participates in continuing education and leadership trainings while remaining abreast of advances in Child Life and programs for hospitalized children.
  b. Provides departmental and interdisciplinary in-service education on growth and development, Child Life, and the impact of illness, injury, and healthcare on patients and their families.
• Performs miscellaneous job related duties as requested.
  

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families
Values
• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

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First Name * Last Name * Phone * Email Address * Resume Upload *


Note, ONLY 1 attachment will be visible to system per applicant for all applications per active profile. When you upload your resume, our system will attempt to update your profile here, which may overwrite previously completed fields. The attached file is accepted as the resume. It is also allowable to combine both the resume (positioned first in the file) followed by a cover letter into the one file attachment.
Please upload a PDF or DOCX version of your resume. Resumes created in Mac Pagesshould be exported as PDF before uploading

Select file... or drag your file to this box Are you a current or former employee? * No Current Employee Former Employee Desired pay? How did you hear about this position?

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Bachelor`s degree in Child Life, Therapeutic Recreation, or a closely related field.
Required Yes No 2. Master`s Degree in Child Life, Therapeutic Recreation, or a closely related field.
Preferred Yes No

Experience

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. 3 years Child Life experience.
Required Yes No 2. 2 years demonstrating leadership and mentoring in Child Life or a closely related field.
Required Yes No

Special Skills

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Excellence in verbal, written, and interpersonal communication skills
Required Yes No 2. Bilingual English- Spanish Skills
Preferred Yes No

Additional Requirements

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Current certification as a Certified Child Life Specialist (CCLS) by the Child Life Certifying Commission (CLCC) OR Board-Certified Music Therapist (BC-MT) OR Board-Certified Art Therapist (ATR-BC).
Required Yes No 2. Current BLS certification for Healthcare provider form the American Heart Association.
Required Yes No 3. Current certification as a Certified Therapeutic Recreation Specialist (CTRS) through the National Council for Therapeutic Recreation Certification (NCTRC).
Preferred Yes No

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Climbing -Occasionally 2. Physical Requirement - Feeling (sensing textures and temperatures) -Occasionally 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) -Constantly 4. Physical Requirement - Hearing -Constantly 5. Physical Requirement - Pushing/pulling -Occasionally 6. Physical Requirement - Reaching -Constantly 7. Physical Requirement - Sitting -Frequently 8. Physical Requirement - Standing -Frequently 9. Physical Requirement - Stooping/crouching/kneeling/crawling -Frequently 10. Physical Requirement - Talking -Frequently 11. Physical Requirement - Tasting/smelling -Constantly 12. Physical Requirement - Walking -Constantly 13. Physical Requirement - Near Vision -Constantly 14. Physical Requirement - Far Vision -Constantly 15. Physical Requirement - Color Discrimination -Occasionally 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment -Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance -Frequently 18. Physical Requirement - Lift more than 35 pounds without assistance -Occasionally 19. Occupational Exposure/Risk Potential - Inside office environment -Applicable 20. Occupational Exposure/Risk Potential - Outdoor weather conditions -Applicable 21. Occupational Exposure/Risk Potential - Extreme temperatures -Applicable 22. Occupational Exposure/Risk Potential - Confined areas -Applicable 23. Occupational Exposure/Risk Potential - High places -Applicable 24. Occupational Exposure/Risk Potential - Extreme noise levels -Applicable 25. Occupational Exposure/Risk Potential - Airborne communicable diseases -Applicable 26. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid -Applicable 27. Occupational Exposure/Risk Potential - Fumes or airborne particles -Applicable 28. Occupational Exposure/Risk Potential - Hazardous materials exposure -Applicable 29. Occupational Exposure/Risk Potential - Radiation exposure -Applicable 30. Occupational Exposure/Risk Potential - Toxic or caustic chemicals -Applicable I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree