Psychiatric Administrative Assistant (Bilingual)

Child & Family Center; Santa Clarita (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Vacation and Sick Time

Medical Coverage

Dental & Vision Coverage

401K with discretionary match

Wellness Program

Paid Holidays

Job summary

Child & Family Center is seeking a Psychiatric Administrative Assistant (Bilingual) to provide administrative support to the Medication Managements Services Department. The role requires bilingual Spanish and on-site work in Santa Clarita, CA, with a schedule that includes a full-time work week and a 40-hour expectation.

The incumbent will handle coordination with clinicians, manage authorizations, arrange appointments, and provide translation services while maintaining strict confidentiality

Qualifications

• Bachelor's degree in mental health or related field with four years' admin experience.
• Demonstrated organizational skills and boundaries with clinical population.
• Valid California driver's license, insurance, and DMV clearance.
• Pass health, fingerprint/Live Scan and DMV clearances.

Responsibilities

• Provide coverage for Senior Psychiatric Administrative Assistant in their absence.
• Provide monthly check-ins for all Meds-Only clients.
• Administer NET to new Meds-Only clients and refer for CM if ongoing needs identified.
• Gather authorizations for PCP, Specialists, DCFS, call to obtain fax numbers and fax them.
• Log authorizations into Medical Records Excel to track records being faxed/received.
• Review and notify Psychiatrist of refill request faxes received from pharmacies.
• Call multiple pharmacies to locate medications not in stock.
• Reminder calls for appointments scheduled. Add notations of confirmation or re-schedule.
• Send Zoom links / resend zoom links to clients/caregivers.
• Provide translation /interpretation services for Psychiatrists.
• Assist with follow up for missed session to re-schedule appointments.
• Send out Welcome Letters to new clients.
• Send out nonattendance closing letters.
• Enter clients into Quest Diagnostics.

Skills

Bilingual Spanish

Education

Bachelor's degree

Job description

Psychiatric Administrative Assistant (Bilingual)

Child & Family Center

Job Category

Overview

Description

At Child & Family Center, we believe that when unity in diversity exists, progress and growth is inevitable and that diversity goes beyond gender & race. We aim for a diverse workforce and strongly encourage candidates of all backgrounds & experiences to apply.

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more):

$19.00-$23.00/hour

PLUS!

This position is on-site in Santa Clarita.

Benefits we offer!

• 15 paid Holidays including 1 week holiday closure (paid) in December through January
• Vacation and Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401K available with discretionary Agency match
• Employee Wellness Program
• Paid Birthday Floating Holiday
• Pet Insurance

MINIMUM QUALIFICATIONS

• B.A. or B.S. degree in mental health or a related field with four years' experience in administration. Additional education may be substituted for job experience when appropriate.
• Demonstrated organizational skills and comfort, aptitude, and appropriate boundaries when working with the Center’s clinical population.
• Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
• Must pass all applicable health, fingerprint/Live Scan and DMV clearances.

JOB PURPOSE

The Psychiatric Administrative Assistant provides support to the Medication Managements Services Department.

The Psychiatric Administrative Assistant works comfortably in a team environment or independently and relates well to co-workers and County representatives. This position requires flexibility and the ability to manage time and multiple tasks with supervision support. The individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines and works well under pressure.

ESSENTIAL JOB FUNCTIONS

• Provide coverage for Senior Psychiatric Administrative Assistant in their absence.
• Provide monthly check-ins for all Meds-Only clients.
• Administer NET to new Meds-Only clients and refer for CM if ongoing needs identified.
• Gather authorizations for PCP, Specialists, DCFS, call to obtain fax numbers and fax them.
• Log authorizations into Medical Records Excel to track records being faxed/received.
• Review and notify Psychiatrist of refill request faxes received from pharmacies. Send to Psychiatrist or print out per MD preference.
• Call multiple pharmacies to locate medications not in stock.
• Reminder calls for appointments scheduled. Add notations of confirmation or re-schedule.
• Send Zoom links / resend zoom links to clients/caregivers.
• Provide translation /interpretation services for Psychiatrists.
• Assist with follow up for missed session to re-schedule appointments.
• Send out Welcome Letters to new clients.
• Send out nonattendance closing letters.
• Enter clients into Quest Diagnostics.
• Bilingual Spanish is required.
• All other duties as assigned by Supervisor.

WORK SCHEDULE

FLSA Status: Non-Exempt – Full Time

Work-Week: Sunday – Saturday

Actual work schedule as agreed with Direct Supervisor and based on business/program needs.

Work on-site a minimum of two days per week.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

• Walk.
• Use hands and fingers.
• Handle or feel objects, tools, or controls, and talk or hear.
• Stand and sit.
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you have a valid California driver’s license and car insurance?
• What is your salary requirements?

Education:

• Bachelor's (Preferred)

Language:

• Spanish (Required)

Work Location: Hybrid remote in Santa Clarita, CA 91350

Santa Clarita, California, United States