Child Care Program Assistant: Case Management & Data Entry

Public Consulting Group; El Cajon (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Public Consulting Group LLC is seeking a highly motivated Child Care Program Assistant to support CalWORKs Welfare-to-Work/Refugee employment services in San Diego County. The role focuses on maintaining the applicant and employer database and assisting with county paperwork and reporting tasks.

The candidate should have strong attention to detail, interpersonal and customer service skills, and be able to work in-office full time, reporting to the Child Care Supervisor.

Qualifications

• High School Diploma or equivalent required. College degree preferred.
• 2+ years of relevant work experience, Social Service background a plus
• Must reside in San Diego County

Responsibilities

• Manages incoming referrals and assure all appropriate information is entered into the case management system.
• Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information.
• Manages processes that assure timeliness and customer satisfaction.
• Completes intake summaries in the case management system.
• Requests medical and physiological records.
• Obtains signatures on all the required forms and documentation.
• Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility.

Skills

Customer relations

Verbal & written communication

Product knowledge

Time management

Confidentiality

Computer literacy

Stakeholder relations

Education

High School Diploma or equivalent

College degree preferred

Job description

Public Consulting Group LLC is seeking a highly motivated Child Care Program Assistant to support CalWORKs Welfare-to-Work/Refugee employment services in San Diego County. The role focuses on maintaining the applicant and employer database and assisting with county paperwork and reporting tasks.

The candidate should have strong attention to detail, interpersonal and customer service skills, and be able to work in-office full time, reporting to the Child Care Supervisor.