Child Care Assistance Program (CCAP) Eligibility Technician

Boulder County Sheriff's Office; Colorado; Hybrid; USD 55,000 - 67,000; Full time

Benefits offered by this job

Pension contributions

PSLF eligibility

Paid time off

Health plans with vision/dental

Job summary

Boulder County Human Services Department is seeking a Bilingual CCAP Eligibility Technician to review applications, recertifications and changes for residents who receive child care assistance. This full-time role will work Monday through Friday with a hybrid remote arrangement, handling documentation, eligibility determinations, and data entry in the CHATS system.

The position requires English and Spanish fluency, a high school diploma, and at least two years of public-facing experience.

Qualifications

• Fluent in English and Spanish for pre-employment screening and communication.
• Knowledge of CCAP and CCAP eligibility processes preferred.
• Ability to review applications and verify documentation with accuracy.

Responsibilities

• Gathers and reviews information
• Assists applicants with forms and documents
• Explains program requirements and rights
• Enters and verifies data in the CHATS system
• Processes eligibility for public assistance programs
• Performs related work, as required
• May be reassigned during emergency situations

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Job Description

Boulder County Human Services Department is seeking to hire a Bilingual Child Care Assistance Program (CCAP) Eligibility Technician. Boulder County’s Department of Human Services is looking to hire a Human Services Eligibility Technician B staff to be part of our Child Care Assistance Program (CCAP) team. Our CCAP team is responsible for processing applications, recertifications and case changes for residents who receive child care assistance program. As a CCAP team member, you will review documentation and determine eligibility.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work remote and out of 515 Coffman St, Longmont, 3460 Broadway, Boulder, and 1755 S Public Road, Lafayette. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Salary

$55,116.00 - $67,254.00 Annually

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Opening Date: 11/06/2026

Closing Date: 11/21/2026 11:59 PM Mountain

Job Type

Full-time

Remote Employment: Flexible/Hybrid

Location

Boulder County, CO

Job Number

6932(IM3)

Department

Human Services

Division

HS Community Support

FLSA

Non-Exempt

Benefits

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
• Additional Benefits include (Download PDF reader)
• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
• 12 weeks Paid Caregiver leave
• Breast feeding friendly-work environment
• Infants-at-work policy
• Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program
• Employee Assistance Program
• PERA 401k
• Social Security retirement plans
• Additional Life and Disability Insurance
• Critical Illness and Accidental Insurance
• County-paid tuition assistance
• Eligible for PSLF- Public Service Loan Forgiveness
• Free EcoPass
• Hospital Indemnity
• ID Theft Protection
• Pet Insurance
• 8 Hours of Paid Public Service Leave
• Generous paid time off
• Vacation**
• Medical**
• PERA- The County and all employees pay into both Social Security and PERA
• Employer contribution to Social Security: 7.65% of salary
• Employer contribution to PERA (Local Government Division- most county employees: 15.80%
• The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
• Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

Paid time off details

• Holidays
• New Year's Day
• Martin Luther King's Birthday January
• Presidents' Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Indigenous People's Day
• General Election Day November (first Tuesday after the first Monday, even years)
• Veterans' Day
• Thanksgiving Day November
• Friday after Thanksgiving*
• Christmas Eve- ½ day (full day off depends on day of the week)
• Christmas Day
• New Year’s Eve- ½ day (full day off depends on day of the week)

• Vacation**
• 80-hour bank of vacation at the time of hire
• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.

• Medical**
• Eight hours of medical leave for each month employed.

Examples of Duties

• Gathers and reviews information
• Assists applicants with forms and documents
• Explains program requirements and rights
• Enters and verifies data in the CHATS system
• Processes eligibility for public assistance programs
• Performs related work, as required
• May be reassigned during emergency situations

Required Qualifications

Please note: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

Education & Experience

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• High school graduation or equivalent

AND

• 2 (two) years of experience working with the public

Background Check

Additional related education may count towards required experience.

• A job offer is contingent on passing a background investigation

Bilingual Skills

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. ( tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

Preferred Qualifications

• 1 (one) year in a public assistance program
• CHATS System experience
• Eligibility experience in CCAP
• Bilingual in Spanish and English
• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. ( tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

Knowledge, Skills, & Abilities

• Working knowledge of public assistance programs and other community agencies that provide assistance to clients
• Skill in communicating verbally and in writing
• Skill in interviewing
• Ability to work effectively with other employees, difficult clients, and the public

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

Employer Boulder County

Address 2025 14th Street

Boulder, Colorado, 80302

Phone [phone]

Website http://www.bouldercounty.org