Child Care Assistance Program (CCAP) Eligibility Technician

Boulder County; Longmont (CO); Hybrid; USD 55,000 - 67,000; Full time

Benefits offered by this job

PSLF eligibility

Pension contributions

Holidays

Job summary

Boulder County Human Services Department is seeking a Bilingual Child Care Assistance Program (CCAP) Eligibility Technician to support residents receiving child care assistance. You will review documentation and determine eligibility, handling applications, recertifications and case changes.

This is a full-time, benefited position with standard hours and a remote option from multiple Colorado locations. Fluency in English and Spanish is required, with comprehensive benefits and PSLF eligibility.

Qualifications

• Experience with CCAP or public assistance programs preferred.
• Ability to communicate clearly with clients and coworkers.
• Bilingual in Spanish and English preferred or required.

Responsibilities

• Process CCAP applications, recertifications, and case changes.
• Review documentation to determine eligibility.
• Work with residents and internal teams to ensure accuracy and compliance.

Skills

Bilingual English/Spanish

Communication skills

Interviewing

Job description

Boulder County Human Services Department is seeking to hire a Bilingual Child Care Assistance Program (CCAP) Eligibility Technician. The CCAP team is responsible for processing applications, recertifications and case changes for residents who receive child care assistance program. As a CCAP team member, you will review documentation and determine eligibility.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work remote and out of 515 Coffman St, Longmont; 3460 Broadway, Boulder; and 1755 S Public Road, Lafayette. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime). Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Hiring Timeline

• Phone Screening: Week of November 23rd
• First Round Interviews: Week of November 30th
• Second Round Interviews: Week of December 7th
• Language Proficiency Test: Week of December 7th
• Reference Check: Week of December 7th

New employees receive an 80‑hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Benefits

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
• Additional Benefits include
  • Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
  • 12 weeks Paid Caregiver leave
  • Breast feeding friendly-work environment
  • Infants-at-work policy
  • Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
  • Access to a nationally-recognized wellness program
  • Employee Assistance Program
  • PERA 401k
  • Social Security retirement plans
  • Additional Life and Disability Insurance
  • Critical Illness and Accidental Insurance
  • County-paid tuition assistance
  • Eligible for PSLF- Public Service Loan Forgiveness
  • Free EcoPass
  • Hospital Indemnity
  • ID Theft Protection
  • Pet Insurance
  • 8 Hours of Paid Public Service Leave
• Generous paid time off
  • Holidays
    • New Year's Day
    • Martin Luther King's Birthday January
    • Presidents' Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Indigenous People's Day
    • General Election Day November (first Tuesday after the first Monday, even years)
    • Veterans' Day
    • Thanksgiving Day November
    • Friday after Thanksgiving*
    • Christmas Eve- ½ day (full day off depends on day of the week)
    • Christmas Day
    • New Year’s Eve- ½ day (full day off depends on day of the week)
  • Vacation**
    • 80-hour bank of vacation at the time of hire
    • Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
  • Medical**
    • Eight hours of medical leave for each month employed.
• PERA- The County and all employees pay into both Social Security and PERA
  • Employer contribution to Social Security: 7.65% of salary
  • Employer contribution to PERA (Local Government Division- most county employees: 15.80%
  • The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
  • Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

Bilingual Skills

• Applicants must demonstrate English and Spanish fluency at the time of the pre‑employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. ( tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

Preferred Qualifications

• 1 (one) year in a public assistance program
• CHATS System experience
• Eligibility experience in CCAP
• Bilingual in Spanish and English

Knowledge, Skills, & Abilities

• Working knowledge of public assistance programs and other community agencies that provide assistance to clients
• Skill in communicating verbally and in writing
• Skill in interviewing
• Ability to work effectively with other employees, difficult clients, and the public

Background Check

• A job offer is contingent on passing a background investigation

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.