Child and Family Program Support Coordinator

Community Care Network; Rutland (VT); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Professional development assistance

Tuition reimbursement

Flexible schedule

Health insurance

401(k) with matching

Life insurance

Job summary

Community Care Network in Rutland, VT seeks a Child and Family Program Support Coordinator to provide administrative, operational, and program support for the Child and Family Services Program. You will coordinate scheduling, onboarding, and communications for staff, providers, and partners.

The role requires strong organizational skills, experience with EHR systems, and a commitment to privacy and quality improvement in a behavioral health setting.

Qualifications

• High School Diploma or GED; degree preferred.
• 3–5 years in healthcare, behavioral health, or human services.
• Strong organizational and time management skills.
• Advanced proficiency in Microsoft Office, especially Excel, Word, PowerPoint.
• Experience with electronic medical record systems preferred.
• Ability to collect, organize, and interpret data for reporting.

Responsibilities

• Provide administrative and operational support to leadership and staff, including onboarding and scheduling.
• Coordinate calendars, agendas, and meeting materials; track deadlines and projects.
• Support communication across programs, departments, and community partners.
• Maintain organized department materials and communications.
• Serve as a contact for staff and providers regarding processes and supports.
• Assist with paperwork, billing, and provider records; ensure HIPAA compliance.
• Maintain and improve EHR documentation workflows and data integrity.
• Compile data and assist with reports and quality improvement activities.

Skills

Microsoft Office

Excel

Word

PowerPoint

Data management

Education

High School Diploma or GED

Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, Human Services, or related field preferred

Tools

Electronic Health Record (EHR) systems

Job description

Job Details

Posting Details

• Posted on November 5, 2026

Locations

Showing 1 location Rutland, VT 05701, USA

• Administrative
• Full-Time
• Requisition #: CHILD001253

Description

Community Care Network is looking for a Child and Family Program Support Coordinator to join our team!

Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through a responsive, innovative and collaborative human service

About the Role:

The Child and Family Program Support Coordinator provides administrative, operational and program support to ensure the efficient functioning of the Child and Family Services Program. This position is responsible for a variety of administrative tasks to support Child and Family Services leadership and staff to ensure effective, efficient, and creative services to a variety of clients seeking mental health treatment. This position helps coordinate internal processes, assists with scheduling and communication, and serves as a point of contact for staff, providers, and community partners.

Responsibilities:

Program and Administrative Support

• Provides administrative and operational support to Child and Family Services leadership and staff, including onboarding, scheduling, meeting coordination, correspondence, and department events and trainings.
• Coordinates calendars, prepares agendas and meeting materials, maintains records and minutes, and tracks follow-up items, deadlines, and department projects.
• Supports communication and collaboration across programs, departments, agency sites, and external community partners.
• Assists with maintaining organized and up-to-date department materials, resources, and communications.

Provider, Staff, and Compliance Support

• Serves as a point of contact for staff and community partners regarding administrative processes, procedures, and contracted provider supports.
• Assists with paperwork, billing documentation, provider records, and other operational needs.
• Supports compliance with Medicaid, state, federal, agency, and contractual requirements, including preparation for audits, reviews, and monitoring activities.
• Maintains confidentiality and adheres to HIPAA, agency policies, client rights, professional boundaries, and applicable ethical and legal responsibilities.

Electronic Health Record and Data Management

• Develops and maintains advanced proficiency in the agency's electronic health record system and supports staff with documentation workflows and system processes.
• Maintains accurate electronic records, spreadsheets, and tracking systems in accordance with agency and regulatory requirements.
• Identifies opportunities to improve documentation accuracy, data integrity, system efficiency, and administrative workflows.
• Compiles data and assists with reports and other quality improvement activities.

Performs other duties as assigned.

Qualifications:

• High School Diploma or GED; Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, Human Services, or related field preferred.
• Minimum of 3-5 years of relevant professional experience preferred, preferably in healthcare, behavioral health, or human services.
• Strong organizational, project coordination, and time management skills with the ability to manage multiple priorities and deadlines.
• Demonstrated analytical and problem-solving skills with attention to detail and accuracy.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Experience working within electronic medical record systems preferred.
• Ability to collect, organize, and interpret data for reporting and quality improvement purposes.
• Strong written and verbal communication skills, including preparation of meeting minutes, reports, and professional correspondence.
• Ability to work independently while collaborating effectively with leadership, staff, and external stakeholders.
• Demonstrated ability to maintain confidentiality and manage sensitive information in accordance with HIPAA and agency standards.
• Successful completion of a criminal history background check after hire.

Benefits:

• Competitive pay $23.39 - $25.28/Hour (compensation is typically dependent upon experience)
• Comprehensive Benefit Package
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
• Career Training and Development
• Collaborative and engaging team meetings with supervision

Our work is guided by our core values of Trust, Accountability, Respect, Cultural Competence, Person-Centered Care, and Continuous Learning and Growth.

CCN is an Equal Opportunity Employer.

#INDHP

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.