Chief VR Field Services Leader (Hybrid)

Health & Human Services; Raleigh (NC); Hybrid; USD 67,000 - 117,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

The North Carolina Department of Health and Human Services, Division of Services for the Blind, seeks a Rehabilitation Program Manager II to provide statewide leadership for the Vocational Rehabilitation program from Raleigh.

You will supervise VR leaders and staff across seven district offices, guide policy development, and ensure high-quality service delivery to visually impaired, blind, or deafblind individuals.

Qualifications

• Master's degree in rehabilitation counseling, counseling, or a closely related human services field with four years of experience in rehabilitation services, including supervision.
• CRCC certification with four years of experience in rehabilitation services or an equivalent combination.
• Experience supervising VR staff and leading service delivery in a rehabilitation setting.
• Ability to design and deliver staff training for program improvement and compliance.
• Proven collaboration with interdisciplinary teams and stakeholders to meet program goals.

Responsibilities

• Supervise VR program leaders and indirect staff across seven district offices.
• Collaborate with Division Chiefs and upper management to coordinate service delivery.
• Serve as primary contact for auditor requests and ensure timely responses.
• Provide education, guidance, and training to VR staff on program standards.
• Oversee VR case-management system and resolve issues.
• Evaluate program data to identify operational improvements and implement changes.
• Update VR program policies for evolving federal and state requirements.
• Participate in meetings, trainings, and research to stay current with VR standards.
• Coordinate completion of all VR program reports for accuracy and timeliness.

Skills

Leadership experience

VR program supervision

Training & staff development

Interdisciplinary collaboration

Communication of complex information

Education

Master's degree in rehabilitation counseling or related field

CRCC certification

Job description

The North Carolina Department of Health and Human Services, Division of Services for the Blind, seeks a Rehabilitation Program Manager II to provide statewide leadership for the Vocational Rehabilitation program from Raleigh.

You will supervise VR leaders and staff across seven district offices, guide policy development, and ensure high-quality service delivery to visually impaired, blind, or deafblind individuals.