Chief Technical Instruction & Training Leader

Anthropic; San Francisco (CA); On-site; USD 310,000 - 360,000; Full time

Benefits offered by this job

Equity donation matching

Generous vacation & parental leave

Flexible working hours

Job summary

Anthropic is seeking a world-class Technical Instruction Leader to build and scale our internal and external training for Claude users. You will be the first full‑time instructional leader, working hands‑on with engineers, architects, and other practitioners, and establishing standards, programs, and a bench of instructors.

You’ll own the training ecosystem, certify instructors, define readiness criteria, and partner with onboarding and certification teams to deliver consistent, high‑quality

Qualifications

• 8+ years of relevant professional experience across software engineering, solutions engineering, developer advocacy, technical education, or related technical roles.
• 4+ years of hands-on technical instruction: you have taught engineers in live, hands-on settings, across different audience sizes and levels of technical depth.
• Production engineering experience: you have written and shipped production code and can engage credibly with experienced engineers on architecture, implementation, debugging, and technical tradeoffs.
• Recent hands-on AI development: within the past three years, you have built or debugged applications using LLM APIs, agent frameworks, tool use, MCP, or similar technologies.
• People leadership: you have managed instructors, trainers, developer advocates, solutions engineers, or similar technical practitioners, including hiring, coaching, performance management, and development.
• Instructor development: you have designed or run a train-the-trainer program, instructor certification process, observation framework, or comparable system for evaluating and improving instructor quality.
• Location: Based in San Francisco or willing to relocate. This role requires being in the SF office whenever an instructor-led program is in session, typically 3–4 days per week.

Responsibilities

• Lead from the front: Deliver hands-on technical instruction across onboarding and residency programs, from 12-person labs to 100-person field-readiness days.
• Build the instructor bench: Hire, onboard, manage, and develop technical instructors. Run the hiring loop, establish clear performance expectations, and make renewal and conversion decisions.
• Set the quality bar: Define what excellent technical instruction looks like at Anthropic. Create and maintain the observation rubric, dry-run protocol, and cleared-to-teach process.
• Scale through certification: Design and run train-the-trainer programs for internal experts, contract instructors, and facilitators from training partners.
• Turn expertise into great instruction: Partner with Technical Enablement Leads to transform technical content into sessions, labs, and exercises that work in a live room.
• Enable programs without owning them: Partner with onboarding and Training & Certification teams to staff programs with cleared instructors.
• Measure and improve: Establish meaningful measures of learner outcomes and instructor quality. Review results at the session and instructor level.

Skills

8+ years experience

4+ years instruction

Production engineering

Recent AI development

People leadership

Instructor development

SF relocation

Education

Bachelor’s degree

Equivalent experience

Tools

Claude Code

Claude Developer Platform

Amazon Bedrock

Google Vertex AI

Microsoft Foundry

Job description

Anthropic is seeking a world-class Technical Instruction Leader to build and scale our internal and external training for Claude users. You will be the first full‑time instructional leader, working hands‑on with engineers, architects, and other practitioners, and establishing standards, programs, and a bench of instructors.

You’ll own the training ecosystem, certify instructors, define readiness criteria, and partner with onboarding and certification teams to deliver consistent, high‑quality