Chief Retail Growth & Experience Officer

Rockler

Medina (MN)

On-site

USD 180,000 - 230,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Rockler is seeking a Vice President of Retail to set strategic direction for all Rockler stores, the distribution center, and customer service. This leader drives sales, delivers best‑in‑class customer experience, and builds high-performing teams across multi-site operations.

The role focuses on profitability and brand consistency. The position requires 15+ years in retail leadership, strong strategic planning, and the ability to translate vision into action—leading store openings, remodels, and

Qualifications

Direct-to-consumer brick-and-mortar retail leadership across multiple locations.
15+ years in retail operations or regional management.
Ability to translate strategy into operating priorities.
Experience in multi-unit, multichannel or hard-line products.
Strong written and verbal communication; highly organized.
Willingness to travel.
Bachelor's degree; MBA preferred.

Responsibilities

Set strategic direction for Rockler retail stores, distribution center, and customer service.
Lead store openings, remodels, and events to drive sales and customer experience.
Ensure brand consistency across stores and channels; deliver omni-channel excellence.
Oversee staffing, training, and scheduling to optimize productivity.
Collaborate with finance, marketing, and merchandising to execute business strategy.
Drive sales, profitability, and customer satisfaction metrics.