Chief Quality Officer

Orlando Health, Inc.; Orlando (FL); On-site; USD 180,000 - 280,000; Full time

Job summary

Orlando Health, Inc. is seeking a Chief Quality Officer to lead the organization's quality plan and drive high-quality patient care across the system.

The role collaborates with the Chief of Staff, Vice President & Chief Nursing Executive, and System Chief Medical Officer to align clinical practices with standards, policies, and measurable outcomes. You will chair the Quality Steering Team, oversee data collection and reporting on safety metrics, and build relationships with external agencies to

Qualifications

• Requires a medical degree or other advanced practitioner degree.
• Minimum five years’ experience as a clinical leader with multidisciplinary program activities.
• Experience in clinical epidemiology outcomes/quality measurement and/or clinical research.
• Excellent communication skills with a track record of fostering collaboration and consensus.

Responsibilities

• Participates in the development of the Orlando Health Quality Strategic plan.
• Supports the development and adoption of an organization wide Culture of Quality and Safety.
• Chairs the Quality Steering Team meetings and ensures implementation of actions to achieve goals.
• Serves as a leader in developing quality metrics to meet program and service line goals.
• Works with process improvement teams to develop quality improvement models.
• Maintains relationships with external agencies and stakeholders.
• Coordinates and oversees data collection and analysis, reporting, and follow-up related to medical errors and quality measures.
• Regularly communicates quality processes to the executive team and clinicians.
• Functions as the hospital Patient Safety Officer and supports community benefit initiatives.

Education

Medical degree or other advanced practitioner degree

Job description

Position Summary

The Chief Quality Officer is responsible for working with leadership and medical staff to develop and implement the organizational quality plan that will result in achieving desired metrics/outcomes. The Chief Quality Officer will also work collaboratively with the Chief of Staff, Vice President & Chief Nursing Executive, and System Chief Medical Officer to support the activities, processes, and policies resulting in high quality patient care driven by system-wide clinical practices and standards.

Responsibilities

• Participates in the development of the Orlando Health Quality Strategic plan.
• Supports the development and adoption of an organization wide Culture of Quality and Safety.
• Participates in key clinical committees aimed at alignment of clinical programs, promotion of clinical

standardization and improvement of quality and safety.

• Participates in the Medical Executive Committee (MEC) and Credentials Committee.
• Provides input to Chief of Staff/Vice Chief of Staff regarding individual physician OPPE and FPPE evaluation and

monitoring.

• Assumes responsibility for compliance with regulatory standards related to clinical care (The Joint Commission,

ACHA).

• Participates in the orientation of medical staff and administration leadership as it relates to quality standards,

expectations and accountabilities.

• Chairs the Quality Steering Team meetings and assures implementation of actions to achieve goals.
• Serves as a leader in all areas of the health system in developing quality metrics to meet specific program and

service line goals.

• Works with OH process improvement teams to develop quality improvement models.
• Fosters and maintains collaborative relationships with external agencies and stakeholders.
• Coordinates and oversees data collection and analysis, reporting, and follow-up related to medical errors and

quality measures.

• Works collaboratively with the System Chief Medical Officer to develop and implement the organizational quality

structure and related policies.

• Regularly communicates quality processes and updates to all levels of the executive team and clinicians.
• Serves as a subject matter expert within OH for medical quality and patient safety issues.
• Develops short and long-range goals and objectives in collaboration with the medical staff, executive team, and

board of directors.

• Maintains compliance with all Orlando Health policies and procedures.
• Functions as the hospital Patient Safety Officer, ensuring a culture of safety is maintained by all team members.
• Supports Orlando Health’s community benefit strategy and related initiatives as approved by the Orlando Health

Board of Directors to ensure achievement of organizational goals and objectives.

• Serves on Orlando Health’s committees or community boards as required.
• Maintains strong collaborative relationships with physicians, employers, community leaders and the business

community.

Qualifications

Education/Training

Requires a medical degree or other advanced practitioner degree as determined appropriate by the hiring authority.

Experience

• Work requires a minimum of five (5) years’ experience as a clinical leader with successful experience in guiding

multi-disciplinary clinical program activities.

• Background in clinical practice to include experience in clinical epidemiology outcomes/quality measurement

and/or clinical research.

• Requires excellent communication skills with a demonstrated track record in fostering collaboration and building

consensus to achieve collective objectives.

• Experience with and appreciation of community-based medical practice.