Chief Quality Officer

Orlando Health, Inc.; Florida; On-site; USD 200,000 - 400,000; Full time

Job summary

Orlando Health, Inc. is seeking a Chief Quality Officer to lead the development and execution of the organizational quality plan, partnering with medical staff and leadership to drive high quality patient care across the system.

You will chair quality committees, advance safety culture, ensure compliance with Joint Commission standards, and collaborate with the System CMO to align clinical practices with strategic goals.

Qualifications

• Requires a medical degree or other advanced practitioner degree as determined appropriate by the hiring authority.
• Five (5) years’ experience as a clinical leader guiding multi-disciplinary clinical program activities.
• Background in clinical practice including epidemiology outcomes/quality measurement and/or clinical research.
• Excellent communication skills with a track record in fostering collaboration and building consensus.
• Experience with community-based medical practice.

Responsibilities

• Participates in developing the Orlando Health Quality Strategic plan and supports its implementation.
• Leads initiatives to promote a culture of quality and safety across the organization.
• Chairs quality and clinical committees and advises MEC/Credentials Committee as needed.
• Coordinates data collection, analysis, and reporting of medical errors and quality measures.
• Works with the System Chief Medical Officer to develop the organizational quality structure and policies.
• Maintains regulatory compliance with Joint Commission, ACHA, and other standards.
• Communicates quality processes and updates to executives and clinicians regularly.
• Acts as hospital Patient Safety Officer and supports community benefit initiatives.

Skills

Clinical leadership

Quality improvement

Communication skills

Collaboration

Education

Medical degree

Job description

Position Summary

The Chief Quality Officer is responsible for working with leadership and medical staff to develop and implement the organizational quality plan that will result in achieving desired metrics/outcomes. The Chief Quality Officer will also work collaboratively with the Chief of Staff, Vice President & Chief Nursing Executive, and System Chief Medical Officer to support the activities, processes, and policies resulting in high quality patient care driven by system-wide clinical practices and standards.

Responsibilities

• Participates in the development of the Orlando Health Quality Strategic plan.
• Supports the development and adoption of an organization wide Culture of Quality and Safety.
• Participates in key clinical committees aimed at alignment of clinical programs, promotion of clinical standardization and improvement of quality and safety.
• Participates in the Medical Executive Committee (MEC) and Credentials Committee.
• Provides input to Chief of Staff/Vice Chief of Staff regarding individual physician OPPE and FPPE evaluation and monitoring.
• Assumes responsibility for compliance with regulatory standards related to clinical care (The Joint Commission, ACHA).
• Participates in the orientation of medical staff and administration leadership as it relates to quality standards, expectations and accountabilities.
• Chairs the Quality Steering Team meetings and assures implementation of actions to achieve goals.
• Serves as a leader in all areas of the health system in developing quality metrics to meet specific program and service line goals.
• Works with OH process improvement teams to develop quality improvement models.
• Fosters and maintains collaborative relationships with external agencies and stakeholders.
• Coordinates and oversees data collection and analysis, reporting, and follow-up related to medical errors and quality measures.
• Works collaboratively with the System Chief Medical Officer to develop and implement the organizational quality structure and related policies.
• Regularly communicates quality processes and updates to all levels of the executive team and clinicians.
• Serves as a subject matter expert within OH for medical quality and patient safety issues.
• Develops short and long-range goals and objectives in collaboration with the medical staff, executive team, and board of directors.
• Maintains compliance with all Orlando Health policies and procedures.
• Functions as the hospital Patient Safety Officer, ensuring a culture of safety is maintained by all team members.
• Supports Orlando Health’s community benefit strategy and related initiatives as approved by the Orlando Health Board of Directors to ensure achievement of organizational goals and objectives.
• Serves on Orlando Health’s committees or community boards as required.
• Maintains strong collaborative relationships with physicians, employers, community leaders and the business community.

Qualifications

Education/Training Requires a medical degree or other advanced practitioner degree as determined appropriate by the hiring authority.

Experience

• Work requires a minimum of five (5) years’ experience as a clinical leader with successful experience in guiding multi-disciplinary clinical program activities.
• Background in clinical practice to include experience in clinical epidemiology outcomes/quality measurement and/or clinical research.
• Requires excellent communication skills with a demonstrated track record in fostering collaboration and building consensus to achieve collective objectives.
• Experience with and appreciation of community-based medical practice.