Chief Product & Digital Strategy Leader

Best Western; Phoenix (AZ); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical/Dental/Vision available day 1

Vacation/Sick accruals day 1

Paid holidays and personal holidays

401K - company contribution and match

Job summary

BWH Hotels is seeking an accomplished Managing Director, Product Management - Digital to own the vision, strategy, and roadmap for guest-facing digital products across web and mobile for Best Western and WorldHotels brands.

You will lead a team of product owners and project managers, guiding engineering execution with agile practices while maximizing direct bookings and loyalty engagement. 10–15 years of delivery experience preferred.

Qualifications

• Relationship building and collaboration across diverse, matrixed stakeholders and executive partners.
• Ability to surface, prioritize, and balance multiple stakeholder priorities.
• Strong project and program management skills across multiple concurrent initiatives and deadlines.
• Experience determining and overseeing software development initiatives and estimating resource requirements.
• Excellent problem-solving and analytical skills, leveraging data to inform decision-making.
• Strategic thinking and strong business acumen.
• Demonstrated success defining and building products, and communicating complex technical information clearly to executives.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for the product portfolio, aligned to EC priorities and enterprise strategy.
• Develop deep understanding of goals, guest needs, and market/tech trends to inform priorities.
• Establish roadmaps and release plans; monitor product performance and drive improvements.
• Drive prioritization and value-based trade-offs; align investment to high-value outcomes.
• Own end-to-end delivery of initiatives from concept through launch, adoption, and value realization.
• Lead engineering execution; guide teams to plan and deliver with agile methods and best practices.
• Proactively identify and remove blockers, dependencies, and risks; ensure alignment with architecture, security, and standards.

Skills

Stakeholder management

Agile delivery

Digital product leadership

Data-driven decision making

Communication

Strategic thinking

Executive partner management

Education

Bachelor’s degree or equivalent

MBA or advanced degree preferred

Job description

BWH Hotels is seeking an accomplished Managing Director, Product Management - Digital to own the vision, strategy, and roadmap for guest-facing digital products across web and mobile for Best Western and WorldHotels brands.

You will lead a team of product owners and project managers, guiding engineering execution with agile practices while maximizing direct bookings and loyalty engagement. 10–15 years of delivery experience preferred.