Chief Operations Leader — Multi-Location Growth

McCoy Construction & Forestry Inc.; Missouri; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with company match

Paid time off and company holidays

Professional development and career机会

Job summary

McCoy Construction & Forestry, a John Deere dealership group, seeks a Vice President of Operations to lead operational performance across a growing network of 25 locations in the Midwest and East South Central regions.

You will partner with the President and executive team to translate strategy into measurable results while championing safety, customer service, accountability, teamwork, and continuous improvement.

Qualifications

• 10+ years of progressive leadership experience in operations in heavy equipment or related industries.
• Experience leading multi-location operations and senior leaders.
• Strong financial acumen with budgets, forecasts, KPIs, and P&L.

Responsibilities

• Provide strategic leadership and operational oversight across the dealership’s locations and departments.
• Develop and execute annual and long-term operating plans aligned with company growth objectives.
• Establish clear performance expectations, operating standards, and accountability throughout the organization.
• Identify opportunities to improve productivity, profitability, customer experience, and operational consistency.
• Own operational budgets, forecasting, expense management, and productivity initiatives.
• Monitor key performance indicators and use data to identify trends, opportunities, and corrective actions.
• Improve return on invested capital through effective management of inventory, facilities, equipment, and other assets.
• Evaluate capital expenditures and operational investments based on strategic priorities and expected returns.
• Drive excellence in the dealership’s parts and service operations.
• Improve technician productivity, service absorption, work-order performance, turnaround times, and customer satisfaction.
• Partner with department leaders to improve customer retention and customer value.
• Ensure customers receive exceptional ownership experience throughout the equipment lifecycle.
• Provide leadership for new and used equipment inventory strategies.
• Optimize equipment turns, aging inventory, utilization, rental performance, and overall asset productivity.
• Work closely with Sales and Finance to balance inventory availability with working-capital requirements.
• Establish disciplined processes for equipment acquisition, disposition, transportation, and fleet management.
• Lead, coach, and develop branch and departmental leaders.
• Establish a strong culture of accountability, communication, collaboration, and performance.
• Recruit and retain high-performing leaders and employees in a competitive labor market.
• Ensure managers have the tools, training, and resources necessary to succeed.
• Ensure compliance with applicable company policies, regulatory requirements, and industry standards.
• Establish and monitor operational standards across all locations.
• Drive continuous-improvement initiatives that eliminate waste, improve efficiency, and strengthen execution.
• Support the company’s growth strategy, including new locations, acquisitions, facility investments, and market expansion.
• Lead operational integration of new locations, businesses, and teams.
• Identify opportunities to leverage technology to improve customer outcomes and dealership performance.
• Work cross-functionally with Sales, Finance, Human Resources, IT, Marketing, and other leadership teams to execute strategic initiatives.

Skills

Leadership

Strategic planning

Operational oversight

Budgeting & forecasting

KPIs & analytics

Communication

Team development

Cross-functional collaboration

Education

Bachelor's degree in business or finance

MBA

Job description

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Vice President of Operations .

Lead the Operations. Grow the Business. Develop the Team.

McCoy Construction & Forestry is seeking an experienced, strategic, and results-driven Vice President of Operations to lead the operational performance of our growing McCoy Construction & Forestry dealerships.

This is a high-impact executive leadership position responsible for driving operational excellence across our dealership network, including equipment sales, rental, parts, service, technology, logistics, and branch operations. The VP of Operations will partner closely with the President and executive leadership team to translate company strategy into measurable results while building a culture centered on safety, customer service, accountability, teamwork, and continuous improvement.

The ideal candidate is an experienced leader who understands the heavy equipment or dealership environment and knows how to turn strategy into execution across multiple locations located in Missouri, Illinois, and Kentucky.

Essential Duties and Responsibilities (not in order of priority):

Executive & Operational Leadership

• Provide strategic leadership and operational oversight across the dealership’s locations and departments.

• Develop and execute annual and long-term operating plans aligned with company growth objectives.

• Establish clear performance expectations, operating standards, and accountability throughout the organization.

• Identify opportunities to improve productivity, profitability, customer experience, and operational consistency.

Financial & Business Performance

• Own operational budgets, forecasting, expense management, and productivity initiatives.

• Monitor key performance indicators and use data to identify trends, opportunities, and corrective actions.

• Improve return on invested capital through effective management of inventory, facilities, equipment, and other assets.

• Evaluate capital expenditures and operational investments based on strategic priorities and expected returns.

Parts, Service & Customer Support

• Drive excellence in the dealership’s parts and service operations.

• Improve technician productivity, service absorption, work-order performance, turnaround times, and customer satisfaction.

• Partner with department leaders to improve customer retention and customer value.

• Ensure customers receive exceptional ownership experience throughout the equipment lifecycle.

• Provide leadership for new and used equipment inventory strategies.

• Optimize equipment turns, aging inventory, utilization, rental performance, and overall asset productivity.

• Work closely with Sales and Finance to balance inventory availability with working-capital requirements.

• Establish disciplined processes for equipment acquisition, disposition, transportation, and fleet management.

• Lead, coach, and develop branch and departmental leaders.

• Establish a strong culture of accountability, communication, collaboration, and performance.

• Recruit and retain high-performing leaders and employees in a competitive labor market.

• Ensure managers have the tools, training, and resources necessary to succeed.

Safety & Operational Excellence

• Ensure compliance with applicable company policies, regulatory requirements, and industry standards.

• Establish and monitor operational standards across all locations.

• Drive continuous-improvement initiatives that eliminate waste, improve efficiency, and strengthen execution.

Growth & Strategic Initiatives

• Support the company’s growth strategy, including new locations, acquisitions, facility investments, and market expansion.

• Lead operational integration of new locations, businesses, and teams.

• Identify opportunities to leverage technology to improve customer outcomes and dealership performance.

• Work cross-functionally with Sales, Finance, Human Resources, IT, Marketing, and other leadership teams to execute strategic initiatives.

Education, Skills & Knowledge Preferred:

• 10+ years of progressive leadership experience in operations, heavy equipment, construction equipment, agricultural equipment, automotive, industrial distribution, or a related industry.

• Experience leading multi-location operations is strongly preferred.

• Proven experience managing senior leaders and developing high-performing teams.

• Strong understanding of dealership operations, including parts, service, equipment, rental, and/or inventory management.

• Strong financial acumen with experience managing budgets, forecasts, KPIs, and P&L performance.

• Excellent communication, negotiation, problem-solving, and decision-making skills.

• Bachelor’s degree in business or finance, MBA is preferred.

• Experience with Construction & Forestry products, dealer systems, or the heavy-equipment industry is highly desirable.

• Performance-based incentive opportunity

• Comprehensive medical, dental, and vision benefits

• 401(k) with company match

• Paid time off and company holidays

• Professional development and leadership opportunities

Here is What You Will Learn:

What Makes Us Different?

McCoy Construction & Forestry offers a unique opportunity to join a growing company that is part of the McCoy family's longstanding legacy of excellence. We have a teamwork culture, brand power with the world-renowned John Deere brand, and customer-first service and expertise. These combined sets us apart from any competitor.

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.