Chief Operations Leader, Cemeteries & Funeral Homes

Everstory Partners; Beverly Hills (MI); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Base salary plus bonus

Medical, Dental, Vision, Life, AD&D

Tuition Reimbursement

401k with Company Match

Employee Referral Bonus

Funeral and Cemetery Benefits

Career Advancement

Everstory Cares

Legends Award Program

Job summary

Everstory Partners is seeking a General Manager to lead cemetery and funeral home locations with hands-on leadership and a focus on profitability. You will manage diverse departments, hire and develop a winning team, and drive service excellence through best-practices and solid financial discipline.

The role requires overseeing budgets, staffing, and vendor relationships while maintaining compliance and high standards of care for families served.

Qualifications

• Proven leadership with ability to hire and develop teams.
• Strong customer service focus and relationship-building abilities.
• Excellent oral and written communication skills.

Responsibilities

• Own daily operations across a portfolio with P&L responsibility.
• Achieve or exceed budgeted sales and profits; manage expenditures.
• Elevate customer service standards for internal and external customers.
• Lead weekly managers meetings and staff development initiatives.
• Recruit, hire, train, and retain high-performing teams across locations.

Skills

Leadership

Customer service

Communication

Team management

Budgeting

Education

Bachelor's degree in business

Equivalent professional experience

Job description

Everstory Partners is seeking a General Manager to lead cemetery and funeral home locations with hands-on leadership and a focus on profitability. You will manage diverse departments, hire and develop a winning team, and drive service excellence through best-practices and solid financial discipline.

The role requires overseeing budgets, staffing, and vendor relationships while maintaining compliance and high standards of care for families served.