Multi-Location General Manager: Operations & Growth Leader

Socket.dev; Yeadon (Delaware County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Insurance

Tuition reimbursement

Career development

401k with company match

Bonuses and incentives

Job summary

Everstory Partners is seeking a General Manager to oversee a portfolio of cemetery and funeral home locations. The role combines hands-on operations with strategic leadership to drive profitability and service excellence.

You will manage P&L, recruit and mentor teams, and uphold safety and quality standards across sites. The position emphasizes customer service, vendor relations, and adherence to company policies while fostering a culture of continuous improvement.

Qualifications

• Strong background in business operations and process improvement.
• Proven experience managing multi-location operations.
• Excellent customer service and stakeholder management.
• Leads teams effectively with coaching and accountability.
• Excellent oral and written communication skills.

Responsibilities

• Own daily operations for a designated portfolio of cemetery and funeral home locations.
• Achieve or exceed budgeted sales and profit while controlling costs.
• Provide leadership, hire, train and retain high-performing teams.
• Ensure compliance with safety standards and company policies.
• Lead weekly managers meetings and drive operational plans.
• Build strong vendor relationships and manage inventory.

Skills

Business operations

Quality

Continuous improvement

Process development

Management experience

Communication skills

Team leadership

Multi-location management

Stakeholder trust

Education

Bachelor's degree in Business

Job description

Everstory Partners is seeking a General Manager to oversee a portfolio of cemetery and funeral home locations. The role combines hands-on operations with strategic leadership to drive profitability and service excellence.

You will manage P&L, recruit and mentor teams, and uphold safety and quality standards across sites. The position emphasizes customer service, vendor relations, and adherence to company policies while fostering a culture of continuous improvement.