Chief Operating Officer | Massachusetts & Illinois

Atlantic Health Strategies; Hoffman Estates, Northern (IL, KY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Employer contribution of 60% towards健康

Performance-based incentive

Opportunities to influence strategic方向

Direct partnership with ownership

Hybrid work flexibility

Job summary

ForrestBehavioral Health is seeking a hands-on Chief Operating Officer to lead operational performance and growth across Massachusetts and Illinois, with potential involvement in Rhode Island. This role requires moving between facilities, identifying inefficiencies, and scaling an established operating model to support growth.

The COO will partner with ownership and facility Directors, travel ~one week per month, and help implement programs, systems, and processes while ensuring accountability

Qualifications

• Direct professional experience within substance use disorder and/or mental health treatment operations.
• Leadership experience within behavioral healthcare at COO/VP/Director level or similar multi-site role.
• Working knowledge of behavioral health treatment operations and levels of care (PHP, IOP, OP, residential, detox).
• Experience supporting or overseeing staffing, admissions, utilization review, licensing, accreditation, or regulatory compliance.
• Ability and willingness to travel approximately one week per month; ability to maintain a home base in MA or IL.

Responsibilities

• Oversee operations across multiple behavioral health treatment locations.
• Partner with facility Directors to identify operational shortcomings, inefficiencies, and opportunities for improvement.
• Hold facility leadership accountable to organizational expectations, deliverables, performance standards, and deadlines.
• Support licensing, accreditation, regulatory compliance, and facility readiness initiatives.
• Help implement new programs, operational systems, processes, and locations.
• Travel between MA and IL facilities as needed; occasional Rhode Island involvement.

Skills

Behavioral health ops

Leadership

Travel willingness

Communication

Problem solving

Organizational skills

Job description

Hoffman Estates, United States

Job Description

About the Organization

ForrestBehavioral Health is a growing behavioral health treatment organization servingindividuals with substance use disorders, mental health conditions, andco-occurring diagnoses. The organization operates with a strong focus ondelivering high-quality treatment while building environments where bothpatients and employees feel supported.

Asthe organization continues to grow across multiple states and locations,leadership is focused on strengthening an operating model that is alreadyworking well, identifying opportunities for improvement, and ensuringconsistent execution across facilities.

The Opportunity

Weare seeking a hands-on Chief Operating Officer to help lead the operationalperformance and continued growth of Forrest Behavioral Health acrossMassachusetts and Illinois, with potential involvement in Rhode Island.

Thisis not a role focused on rebuilding an underperforming organization. Thefacilities are established and generally operate near target capacity. Theopportunity is to understand an existing operating model, identify weaknessesand inefficiencies, strengthen execution, and help leadership scale that modelsuccessfully as the organization grows.

TheCOO will partner closely with ownership and facility Directors whilemaintaining the independence and accountability necessary to move initiativesforward. Approximately one week of travel per month is expected, depending onoperational needs.

Who Thrives Here

Thestrongest fit is a behavioral health operator who is ambitious, adaptable,accountable, and comfortable getting directly involved when necessary.

Youmay currently be a COO, VP of Operations, Regional Director, ExecutiveDirector, or similar leader who has spent several meaningful years withinsubstance use disorder or mental health treatment and is ready to take onbroader responsibility.

Thisrole does not require decades of executive experience. It does require someonewho understands how behavioral health facilities actually operate and can movecomfortably between strategic leadership and practical problem-solving.

Youshould be able to walk into a facility, recognize where something is notworking, collaborate with the appropriate leaders to develop a solution, andstay involved long enough to ensure that solution is executed.

What You'll Do

• Overseeoperations and performance across multiple behavioral health treatmentlocations
  
• Partner withfacility Directors to identify operational shortcomings, inefficiencies,and opportunities for improvement
  
• Hold facilityleadership accountable to organizational expectations, deliverables,performance standards, and deadlines
  
• Support statelicensing, accreditation, regulatory compliance, and facility readinessinitiatives
  
• Help implementnew programs, operational systems, processes, and locations
  
• Supportrecruiting and hiring for key leadership positions and frontline roleswhen necessary
  
• Monitoroperational performance and help leadership strengthen facility-levelexecution
  
• Serve as anoperational resource to ownership while independently carrying initiativesthrough completion
  
• Work acrossadmissions, clinical operations, staffing, utilization review, census,retention, and other functions that influence facility performance
  
• Travel betweenMassachusetts and Illinois facilities as operational needs require, withpotential involvement in Rhode Island
  
• Help establishmeasurable performance goals and a bonus structure tied to facility andorganizational success
  

Requirements

Required:

• Directprofessional experience within substance use disorder and/or mental healthtreatment operations
• Leadershipexperience within behavioral healthcare, such as COO, VP of Operations,Regional Director, Executive Director, Director of Operations, or acomparable multi-site or senior operational role
• Workingknowledge of behavioral health treatment operations and levels of caresuch as PHP, IOP, OP, residential, detox, or similar programs
• Experiencesupporting or overseeing operational areas such as staffing, admissions,utilization review, insurance authorization, census management, patientretention, clinical operations, licensing, accreditation, or regulatorycompliance
• Demonstratedability to identify operational problems, develop practical solutions, anddrive those solutions through implementation
• Experienceholding facility or department leaders accountable for expectations,deliverables, and deadlines
• Ability andwillingness to travel approximately one week per month, with flexibilityto travel more or less depending on operational needs
• Ability tomaintain a home base in Massachusetts or Illinois
• Strongcommunication, leadership, problem-solving, and organizational skills

Preferred:

• Multi-sitebehavioral health leadership experience
• Experiencesupporting facility launches, expansion initiatives, new programs, orlicensing and accreditation processes
• Experiencerecruiting and developing behavioral health leadership teams
• Familiaritywith both substance use disorder and mental health treatment operations
• Experienceoperating across multiple states or regulatory environments

Compensation and Schedule

• Salary: Up to$150,000 annually, commensurate with directly relevant experience
• Performance-basedbonus structure
• Home Base:Ideally Massachusetts or Illinois
• Hybrid/work-from-homeflexibility when appropriate
• Travel:Approximately one week per month, based on operational needs

Additional Benefits

• Employercontribution of 60% towards health insurance
• Performance-basedincentive opportunity
• Significantopportunity to influence operational strategy and organizational growth
• Directpartnership with ownership and facility leadership
• Opportunity tohelp strengthen and scale an established behavioral health operating model