Chief Operating Officer (COO) Remote / Full Time

Mate, Inc.; United States; Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

Executive equity participation

Founding leadership opportunity

Remote (US-based)

Job summary

Mate, Inc. is seeking a founding Chief Operating Officer to lead operational strategy, growth execution, and scalable expansion across campuses.

This zero-to-one leadership role builds systems from scratch and launches first at Purdue, then expands campus-by-campus through a structured event model. The COO will design and operationalize the playbook for scale, own campus launch strategy, ambassador growth, event operations, KPI tracking, and strategic partnerships, while partnering with the

Qualifications

• Experience building operations from scratch in ambiguous environments.
• Proven ability to design scalable processes and playbooks.
• Strong analytical mindset with KPI-driven decision making.

Responsibilities

• Lead campus launch strategy and expansion roadmap.
• Develop ambassador and community growth systems.
• Oversee event operations, scheduling infrastructure, and quality control.
• Create KPI dashboards and growth metrics to guide decisions.
• Optimize funnel from waitlist to events to retention and repeat usage.
• Forging strategic partnerships with student orgs and campus groups.
• Hire operational leadership as the company scales.
• Coordinate with founder and CTO to align product, growth, and execution.

Skills

Startup leadership

Strategic thinking

KPI tracking

Execution bias

Tools

Dashboards

Job description

Mate is seeking a founding Chief Operating Officer to lead operational strategy, growth execution, and scalable expansion across campuses.

This is a zero-to-one leadership role focused on building systems - not inheriting them.

We are launching first at Purdue and expanding campus-by-campus through a structured, high-quality event model. The COO will design and operationalize the playbook for scale.

What You'll Own

• Campus launch strategy and expansion roadmap
• Ambassador and community growth systems
• Event operations, quality control, and scheduling infrastructure
• KPI tracking, performance dashboards, and growth metrics
• Funnel optimization (waitlist -> event -> retention -> repeat usage)
• Strategic partnerships (student orgs, Greek life, campus groups)
• Operational hiring as the company scales

You will work directly with the Founder and CTO to align product, growth, and execution.

Operational & Business Infrastructure

In addition to growth execution, you will:

• Establish foundational operational processes and internal systems
• Coordinate with legal counsel and external advisors
• Support budgeting, forecasting, and financial visibility
• Help implement scalable compliance and vendor workflows
• Ensure operational discipline as the company expands campuses

This role oversees business infrastructure - not performs bookkeeping or legal services directly.

Focus Areas

• Process design and operational planning
• Event logistics and quality management
• Performance measurement and iteration
• Cross-functional execution between product and growth

Ideal Candidate

• Comfortable building from scratch in ambiguous environments
• Strong execution bias and ownership mentality
• Analytical and KPI-driven
• Entrepreneurial mindset with long-term leadership ambition
• Interested in scaling a consumer product across markets

Experience in early-stage startups, growth operations, consulting, campus organizations, or marketplace platforms is a plus.

• Full-time
• Remote (US-based)
• Executive-level equity participation
• Founding leadership opportunity

Ownership Scope

• Growth operations
• Partners and community strategy
• Business process infrastructure
• Operational metrics and accountability