Chief of Staff: Strategic Ops & Leadership Partner

Edward Jones; St. Louis (MO); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical and prescription

Dental and vision

401k and benefits

Bonuses and profit sharing

Paid holidays and vacation

Job summary

Edward Jones in St. Louis is seeking a Chief of Staff to translate leadership priorities into action, aligning stakeholders and driving progress across strategic objectives. The role partners with the Head of U.S.

& Canada Business Units to connect enterprise strategy to segment execution and identify growth opportunities. You will lead governance routines, executive communications, and cross-functional coordination, shaping strategies, tracking performance, and ensuring timely delivery.

Qualifications

• Minimum of 6 years related experience.
• Bachelor's degree.
• Demonstrated ability to solve complex problems with a high degree of autonomy.
• Critical thinking and problem-solving with ability to synthesize and communicate complex information.
• Highly organized with attention to detail, balanced with ability to see broad picture and identify path forward.
• Strong process and project management skills with proven ability to execute.
• Flexible and able to operate effectively in ambiguous environment and work well under pressure.
• Ability to facilitate senior leader planning and strategy discussions, clarify understanding and translate into key actions.

Responsibilities

• Translate enterprise priorities into segment-specific strategies, opportunities, and actions that support growth and business outcomes.
• Strengthen the effectiveness of the Business Segment Leadership Team by fostering alignment, promoting leadership accountability, enabling productive dialogue, and supporting a high-performing, future-focused leadership culture.
• Support development and execution of strategic plans, growth initiatives, investment priorities, and business cases.
• Identify emerging opportunities, competitive trends, risks, and recommendations that inform segment decisions and priorities.
• Provide decision support through research, data analysis, synthesis of insights, and executive-level recommendations.
• Develop governance routines, operating rhythms, and accountability processes that improve visibility and execution against strategic priorities.
• Develop and shape executive messaging, strategic narratives, and leadership communications that build clarity, alignment, confidence, and understanding of the Business Segments' direction and priorities.
• Facilitate leadership team planning sessions, operating reviews, strategic discussions, and decision-making processes.
• Work across segments, functions, and enabling teams to align priorities, resolve dependencies, and accelerate execution.
• Provide guidance and direction on behalf of the Business Segment Leader to move work forward with appropriate stakeholder engagement.
• Partner with the Business Segment Leader to manage priorities, capacity, and operating practices that maximize leadership effectiveness and impact.
• Monitor business performance, operational trends, client and advisor insights, and strategic metrics to identify risks and opportunities.
• Escalate critical issues and facilitate development of recommendations and action plans.

Skills

Strategic thinking

Problem-solving

Communication

Organization

Project management

Autonomy

Stakeholder management

Education

Bachelor's degree

Job description

Edward Jones in St. Louis is seeking a Chief of Staff to translate leadership priorities into action, aligning stakeholders and driving progress across strategic objectives. The role partners with the Head of U.S.

& Canada Business Units to connect enterprise strategy to segment execution and identify growth opportunities. You will lead governance routines, executive communications, and cross-functional coordination, shaping strategies, tracking performance, and ensuring timely delivery.