Chief of Staff, North America — Strategy & Ops

Zen Educate; Chicago (IL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Zen Educate seeks a Chief of Staff, North America, to partner with the North America leadership team and scale operations across Growth, Finance, and People. You’ll own the operating cadence, drive cross-functional projects, and turn ambiguity into actionable plans with clear owners and outcomes.

Based in Los Angeles or Chicago (hybrid), you will shape strategy, perform sharp analysis, and dive into frontline processes to accelerate growth while maintaining a strong focus on execution and

Qualifications

• Minimum 5 years of experience in strategy, operations, consulting, or similar roles.
• Proven ability to operate across function boundaries and drive outcomes.
• Demonstrated track record of delivering complex projects in fast-growing environments.

Responsibilities

• Own operating cadence and cross-functional projects with leadership.
• Turn ambiguous problems into clear plans with owners and outcomes.
• Support new market launches and scale commercial rollout.
• Build dashboards and decision-making systems for scaling.
• Partner with senior stakeholders to shape strategy and priorities.

Skills

Strategic planning

Cross-functional leadership

Analytical thinking

Communication skills

Ownership and accountability

Stakeholder management

Ambiguity tolerance

Job description

Zen Educate seeks a Chief of Staff, North America, to partner with the North America leadership team and scale operations across Growth, Finance, and People. You’ll own the operating cadence, drive cross-functional projects, and turn ambiguity into actionable plans with clear owners and outcomes.

Based in Los Angeles or Chicago (hybrid), you will shape strategy, perform sharp analysis, and dive into frontline processes to accelerate growth while maintaining a strong focus on execution and