Chief of Staff / Executive Assistant to the Co-Founder & COO

The Contractor Consultants; Lawrenceville (GA); Remote; USD 65,000 - 95,000; Full time

Job summary

An innovative firm is seeking a highly experienced Executive Assistant to support its Co-Founder & COO. This role is pivotal in enhancing operational efficiency and implementing strategies that drive growth. You will manage complex schedules, develop SOPs, and leverage AI tools to optimize processes. With a focus on collaboration and proactive problem-solving, you will contribute to the company's ambitious expansion plans. If you thrive in dynamic environments and have a passion for supporting high-level executives, this is an exciting opportunity to make a significant impact.

Benefits

Remote flexibility

Career growth opportunities

Collaborative team environment

Leadership impact

Tech-forward culture

Qualifications

• 5+ years supporting C-suite executives in high-growth environments.
• Experience managing SOPs and improving operational workflows.
• Strong understanding of AI applications and tools.

Responsibilities

• Provide comprehensive support to the COO, managing calendars and meetings.
• Develop and maintain SOPs, ensuring operational excellence.
• Leverage AI tools to automate workflows and enhance productivity.

Skills

C-suite executive support

Operational excellence

AI applications

Project management

Marketing feedback

Research and analysis

Excellent communication

Job description

Chief of Staff / Executive Assistant to the Co-Founder & COO

Join to apply for the Chief of Staff / Executive Assistant to the Co-Founder & COO role at The Contractor Consultants.

About TCC

At TCC, we're revolutionizing the construction hiring industry. Our solutions empower companies across the US and Canada to scale faster and more efficiently. In 2024, we achieved 10X growth and are on track to scale another 4X this year. With rapid expansion ahead, we're seeking a highly experienced Executive Assistant to support our Co-Founder & Chief Operating Officer (COO).

About the Role

We are hiring a seasoned Executive Assistant with a proven track record of supporting C-level executives in high-growth companies. The ideal candidate is operationally minded, experienced in scaling organizations, and comfortable navigating both strategy and execution. You will play a key role in enhancing operational efficiency, implementing SOPs, conducting audits, and ensuring seamless coordination across teams.

This role requires someone who thrives on problem-solving, is deeply proactive, and can anticipate needs before they arise. You'll have direct exposure to high-level decision-making, contributing to TCC's continued expansion.

Key Responsibilities

1. Executive Support & Calendar Management
   • Provide comprehensive administrative support to the COO.
   • Manage a dynamic calendar across multiple time zones.
   • Anticipate conflicts and resolve scheduling challenges.
   • Prepare detailed agendas and meeting materials.
   • Attend select meetings to capture key action items and follow-ups.
2. Operational Support & SOP Management
   • Develop, refine, and maintain Standard Operating Procedures (SOPs).
   • Conduct regular SOP audits to identify areas for optimization.
   • Implement process improvements across departments.
   • Ensure the team follows updated procedures for operational excellence.
3. Audit & Quality Control
   • Perform routine SOP audits to ensure process compliance and efficiency.
   • Review client-facing calls to assess service quality and gather insights.
   • Provide feedback and recommendations for improvement. (Full training provided)
4. AI Utilization & Continuous Learning
   • Leverage AI tools to automate workflows and enhance productivity.
   • Develop and maintain custom GPTs tailored to internal processes.
   • Continuously research new AI applications to optimize executive operations.
   • Act as a thought leader for AI integration within the organization.
5. Marketing & Creative Support
   • Collaborate with the marketing team to provide copy and design tweaks.
   • Review marketing campaigns and creatives to ensure brand alignment.
   • Provide actionable feedback on copywriting, tone, and visual consistency.
   • Ensure marketing materials reflect TCC's voice and value proposition.
6. Project Management
   • Collaborate with cross-functional teams to ensure the timely execution of initiatives.
   • Track project progress, flag issues, and ensure accountability.
   • Support operational and strategic projects led by the COO.
7. Research & Decision Support
   • Conduct thorough research on competitors, vendors, and technologies.
   • Present concise insights and recommendations to support decision-making.
   • Evaluate potential partnerships, tools, or platforms to improve efficiency.

What We're Looking For

• Proven Experience: At least 5+ years supporting C-suite executives in high-growth companies, preferably in operations, marketing, or tech.
• Operational Excellence: Experience managing SOPs, improving workflows, and conducting operational audits.
• AI Proficiency: Strong understanding of AI applications with experience using and creating custom GPTs or AI-driven tools to optimize operations.
• Marketing Background: Experience in reviewing and providing feedback on marketing copy and designs, ensuring brand consistency.
• Highly Proactive: You stay three steps ahead and solve problems before they escalate.
• Resourceful & Independent: Comfortable making decisions, taking ownership, and managing complex projects.
• Strategic Thinker: Able to analyze data, provide insights, and support key decision-making.
• Excellent Communicator: Strong verbal and written communication skills, with the ability to represent the COO effectively.
• Time Zone Alignment: Preferred time zones are EST, CST, or MST to ensure strong collaboration with the COO.

Why Join TCC?

• Leadership Impact: Directly contribute to the success of a fast-growing company.
• Innovative Industry: Work with a leader transforming the construction hiring space.
• Tech-Forward Culture: Embrace AI and automation for enhanced productivity.
• Remote Flexibility: Enjoy the freedom of working from anywhere within aligned time zones.
• Career Growth: Gain exposure to executive-level strategy and leadership.
• Collaborative Team: Join a supportive, ambitious environment with opportunities to grow.

How to Apply

Ready to play a key role in TCC's growth? Apply by submitting your resume and a cover letter detailing your experience supporting high-level executives and driving operational efficiency. If you have examples of relevant experience, AI tools you've implemented, or marketing assets you've contributed to - we'd love to learn more! We are HUGE fans of Loom! We can't wait to meet you!