Chief of Restaurant Operations & Growth (Hybrid)

Toppers Pizza; Whitewater (WI); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Holiday Pay

Group Medical Insurance

401(K) Plan with up to a 4% Match

Meal Discounts (70% While Working!)

Flexible Schedule

FUN Atmosphere & Casual Work Setting

Company Paid Life Insurance

Disability Insurance (Short/Long)

Job summary

Toppers Pizza in Whitewater, Wisconsin seeks a VP of Operations to lead company-wide and franchise restaurant performance. This is a full-time, hybrid role reporting to the CEO, with three days in the office and two remote per week, ideally located in South-Central/Southeastern Wisconsin or within 45 minutes of HQ.

The VP will set operational strategy, own P&L for company restaurants, oversee franchise operations, uphold brand standards, and partner with Finance on budgets and capital plans

Qualifications

• Deep multi-unit restaurant experience
• Strong financial acumen
• Ability to influence franchise owners, executive peers, and field leaders

Responsibilities

• Develop and execute the operational strategy for Toppers Pizza in alignment with company growth objectives.
• Set system-wide operational priorities, performance metrics, and goals, and report results to the CEO and executive team.
• Serve as a member of the executive leadership team, bringing operational perspective to company strategy, budgeting, and growth decisions.
• Evaluate operational initiatives based on measurable business impact, and adjust or discontinue programs that are not delivering results.
• Hold full P&L accountability for company-owned restaurants, driving sales, profitability, labor productivity, food cost, and controllable expenses.
• Lead company restaurant field leadership, setting clear expectations and holding leaders accountable for results.
• Ensure company restaurants model brand standards for food quality, food safety, service, cleanliness, and guest experience.
• Partner with Finance on annual budgets, forecasts, and capital plans for company restaurants.
• Oversee the franchise operations function and the strategy for supporting franchisee performance and brand-standard compliance.
• Build strong relationships with franchise owners, particularly multi-unit operators, while upholding brand standards and the franchise agreement.

Skills

Multi-unit restaurant experience

Financial acumen

Executive leadership

Job description

Toppers Pizza in Whitewater, Wisconsin seeks a VP of Operations to lead company-wide and franchise restaurant performance. This is a full-time, hybrid role reporting to the CEO, with three days in the office and two remote per week, ideally located in South-Central/Southeastern Wisconsin or within 45 minutes of HQ.

The VP will set operational strategy, own P&L for company restaurants, oversee franchise operations, uphold brand standards, and partner with Finance on budgets and capital plans