Chief of Operations & Efficiency, Growth & Profitability

Interpublic; United States; On-site; USD 230,000 - 295,000; Full time

Job summary

Omnicom Group seeks an EVP, Group Director of Operations and Efficiency, to lead the agency's operations, resource management, and project management functions. The role centers on driving efficiency, profitability, and scalable processes across workflows, staffing, and technology integration.

Reporting to executive leadership, you will shape strategy, oversee budgeting, and partner with senior leaders to deliver high-quality work profitably while implementing best-in-class practices and ongoing

Qualifications

• Bachelor's degree in Business, Operations, Project Management, or related field.
• 15+ years of project management/operations experience.
• Strong financial management experience overseeing agency revenue worth $100MM+.

Responsibilities

• Build, manage, and lead fully functioning Operations, Resource Management, and Project Management teams.
• Create and implement best in class operations and process models across the agency, including resource planning, campaign execution & delivery, finance, expense control, staff management, and department supervision.
• Partner closely with Agency Leadership regarding operational challenges and solutions, and with finance to keep the agency profitable.
• Lead agency-wide resource planning and capacity management to ensure the right talent is available at the right time.
• Monitor and optimize utilization, staffing levels, capacity, and workload across agency functions.
• Deliver onboarding and ongoing training across disciplines in partnership with HR and leadership.
• Establish and promote operational best practices and ensure teams apply them consistently.
• Educate teams on processes, tools, systems, and ways of working that support transformation and efficiency.

Skills

Leadership

Communication

Cross-functional collaboration

Strategic influence

Presentation skills

Financial oversight

Education

Bachelor's degree in Business, Operations, Project Management, or related field

Job description

Omnicom Group seeks an EVP, Group Director of Operations and Efficiency, to lead the agency's operations, resource management, and project management functions. The role centers on driving efficiency, profitability, and scalable processes across workflows, staffing, and technology integration.

Reporting to executive leadership, you will shape strategy, oversee budgeting, and partner with senior leaders to deliver high-quality work profitably while implementing best-in-class practices and ongoing