Chief Impact & Programs Officer

Journey Home; Fort Worth (TX); Presencial; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

Presbyterian Night Shelter in Fort Worth, TX is seeking a Chief Impact Officer to lead program areas including shelter operations, housing services, agency training, and supportive programs. This role drives measurable, client-centered outcomes aligned with our mission to move individuals from crisis to stability and beyond.

Reporting to the CEO, the CIO will supervise senior leaders, shape an organization-wide impact strategy, build cross-functional teams, and strengthen partnerships with

Formación

• Bachelor’s degree in social work, nonprofit management, or a related field.
• Master’s degree in social work preferred.
• 10+ years of progressive leadership experience in homelessness services, housing, including overseeing operational departments.
• Demonstrated success managing complex programs and operations at scale.
• Strong understanding of housing systems, funding streams (HUD, CoC), and service models.
• Experience overseeing multi-site shelter or housing operations.
• Familiarity with HMIS and program evaluation frameworks.
• Valid Texas driver’s license required and proof of auto liability insurance.

Responsabilidades

• Provide strategic leadership for all programmatic areas, including operations, shelter, and housing.
• Ensure high-quality, trauma-informed, client-centered service delivery across programs.
• Supervise the VP of Housing Services, VP of Operations, and VP of Shelter Services.
• Use data and outcomes to continuously improve services and expand impact.
• Align program strategy with organizational goals and community needs.
• Build, mentor, and inspire multidisciplinary teams committed to compassionate care.
• Strengthen partnerships with funders and public agencies to enhance service delivery.
• Champion equity, dignity, and respect in all aspects of program design.
• Develop and execute a comprehensive impact strategy aligned with mission and long-term goals.
• Translate vision into measurable outcomes across housing stability and client well-being.
• Represent the organization in CoC, government, and community coalitions.
• Build strategic partnerships with housing authorities and healthcare providers.

Conocimientos

Leadership

Nonprofit management

Homelessness services

Housing systems

HMIS experience

Driver's license

Program evaluation

Multi-site operations

Educación

Bachelor's degree in social work or related field

Master’s degree in social work preferred

Herramientas

HMIS

CoC knowledge

Descripción del empleo

Presbyterian Night Shelter in Fort Worth, TX is seeking a Chief Impact Officer to lead program areas including shelter operations, housing services, agency training, and supportive programs. This role drives measurable, client-centered outcomes aligned with our mission to move individuals from crisis to stability and beyond.

Reporting to the CEO, the CIO will supervise senior leaders, shape an organization-wide impact strategy, build cross-functional teams, and strengthen partnerships with