Chief Growth Officer

NU Advisory Partners; United States; On-site; USD 180,000 - 250,000; Full time

Job summary

NU Advisory Partners seeks a transformative Chief Growth Officer to design and enhance the member journey in a rapidly growing organization. This executive will integrate strategy and execution, overseeing a comprehensive experience that emphasizes member satisfaction, retention, and community engagement.

Qualifications

• Proven success in executive leadership roles driving member engagement.
• Experience with cross-functional team leadership.
• Strong background in community-driven product development.

Responsibilities

• Define and set the strategy for best-in-class member experience.
• Lead full experience roadmap and evolve core offerings.
• Drive strategy for real-world member engagement experiences.

Skills

Leadership

Experience Design

Communication

Community Building

Adaptability

Education

Bachelor's degree

Advanced degree preferred

Job description

NU Advisory Partners has been retained to identify a transformative Chief Growth Officer to lead the end-to-end member journey for a mission-driven, multi-channel organization in high-growth mode. This executive will serve as the architect of the company’s holistic experience — spanning content, programming, digital product, in-person spaces, and community — with full accountability for member satisfaction, retention, and lifetime value.

This role sits at the intersection of product, brand, and service. We’re looking for a dynamic, visionary operator who can connect strategy to execution, lead cross-functional teams through change, and deliver an experience that feels curated, elevated, and irreplaceable.

About NU Advisory Partners

NU Advisory Partners is an AI-native executive search and advisory firm specializing in senior executive, operating, and board roles, with deep expertise in private capital-backed environments.

We’re breaking the mold in an industry that hasn’t changed in decades, pairing a top-tier team with tech, data, and AI to make search smarter, faster, and built for how businesses move today. The result? A better experience for clients, candidates, and ourselves. With 2,000+ searches and deep industry expertise, we deliver high-touch service and leadership talent that drives long-term value.

Key Responsibilities

• Define what a best-in-class member experience looks and feels like, setting the strategy across content, product, programs, and services.
• Translate that vision into a unified journey across physical, digital, and human touchpoints — seamless, intuitive, and high-impact.
• Lead the full experience roadmap, evolving core offerings and introducing new value levers that deepen engagement.
• Oversee creation and delivery of content and programming that delivers real outcomes — from executive education and coaching to community and events.
• Ensure offerings reflect the brand’s mission, resonate with members, and evolve in response to their needs.
• Drive strategy for real-world experiences — from clubhouses to events — aligning in-person touchpoints with the broader membership journey.
• Cultivate connection and belonging through community-led programs, member engagement tactics, and high-touch service delivery.
• Lead the teams responsible for onboarding, retention, satisfaction, and expansion.
• Build systems to measure success and continuously improve based on data, feedback, and behavior.
• Guide the evolution of the digital platform, aligning product features and UX with the broader member value proposition.
• Collaborate closely with engineering and design to prioritize features that enhance experience and enable personalization at scale.
• Serve as a key member of the executive team, partnering across functions to ensure experience is prioritized in company strategy and decisions.
• Champion a culture of member-obsession, collaboration, and innovation across the org.

Qualifications & Experience

• Executive leadership experience overseeing cross-functional teams across product, content, and customer/member success.
• Proven success building and scaling community- or membership-driven products or platforms.
• Deep understanding of experience design across physical and digital channels.
• Strong operator with a track record of delivering measurable impact through engagement, retention, and satisfaction.
• Adept at navigating ambiguity and change; thrives in fast-paced, evolving environments.
• Exceptional communicator and influencer, comfortable representing the experience vision to executives, boards, and external partners.
• Bachelor's degree required; advanced degree preferred.

How to Apply:

• Our team will review your application.
• If your experience aligns with the role, we’ll reach out to discuss the opportunity further.
• Even if this role isn’t the perfect match, we’ll add you to our talent network for future opportunities.

At NU Advisory Partners, we’re committed to identifying and placing exceptional leaders in roles where they can drive meaningful impact. If your background aligns with this opportunity, we invite you to apply.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Professional Services

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