Chief Global Corporate Communications Officer

Freshworks; California (MO); On-site; USD 290,000 - 360,000; Full time

Job summary

Freshworks is seeking a Sr/Vice President of Corporate Communications to own the global narrative across earned media, executive communications, social channels, and emerging AI surfaces. You will lead a high-impact team, partner with the C-suite, and shape strategy that drives growth and trust.

You will build a differentiated market position, translate complex product stories for IT leaders, and guide proactive issues management while aligning with brand and product marketing across US, APAC,

Qualifications

• 15+ years in corporate communications.
• 5+ years leading a global function at a B2B technology company.
• Proven track record managing communications at a publicly traded company or during high-stakes moments (IPO, M&A, earnings).
• Demonstrated ability to drive a challenger-brand narrative and transform communications.
• Expertise across omnichannel storytelling and executive communications.

Responsibilities

• Define and scale the Freshworks corporate narrative across earned media, executive communications, social channels, influencer programming, and emerging AI surfaces.
• Build a clear, differentiated market position that drives Freshworks' perception as a leader in midmarket IT service management and AI-powered service.
• Translate complex product and business stories into sharp, accessible narratives for IT decision-makers, CX leaders, and enterprise buyers.
• Own the company news calendar and global PR cadence balancing quarterly rhythms with agility for breaking news.
• Lead a global team across US, APAC, and EMEA, and partner with senior leaders to ensure narrative consistency.

Skills

Omnichannel storytelling

Media relations

Executive presence

AI-native communications

Measurement & analytics

Job description

Freshworks is seeking a Sr/Vice President of Corporate Communications to own the global narrative across earned media, executive communications, social channels, and emerging AI surfaces. You will lead a high-impact team, partner with the C-suite, and shape strategy that drives growth and trust.

You will build a differentiated market position, translate complex product stories for IT leaders, and guide proactive issues management while aligning with brand and product marketing across US, APAC,