Chief Experience & Care Leader

Socket.dev; Alpharetta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

FSA/HSA

EAP

PTO

Bonus & Incentive Opportunities

Benefits start date

Job summary

Socket.dev is seeking a visionary Assisted Living Administrator to lead day-to-day operations in Alpharetta, GA. You will set strategic goals and work closely with the care team to ensure residents’ health, safety, and well-being.

You will oversee hiring, training, and mentorship, ensure regulatory compliance, manage budgets, and build relationships with local providers to deliver exceptional resident experiences.

Qualifications

• 3+ years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field.
• Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
• Excellent communication, interpersonal, and relationship-building skills.
• Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
• Experience with data analysis, customer feedback, and customer experience metrics.
• Passion for delivering exceptional experiences to customers and a commitment to excellence.
• Ability to think creatively, innovatively, and outside the box to drive results.

Responsibilities

• Ensure the efficient and effective day-to-day operations of the community.
• Provide visionary leadership to the community, setting and implementing strategic goals and objectives.
• Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents.
• Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates.
• Ensure compliance with all federal, state, and local regulations.
• Foster effective communication and collaboration with associates, residents, families, and physicians.
• Manage budgets and financial performance to ensure the community's financial success.
• Develop and maintain relationships with local healthcare providers and other community resources.

Skills

Leadership

Strategic thinking

Communication

Cross-functional collaboration

Data analysis

Customer experience focus

Creativity

Job description

Socket.dev is seeking a visionary Assisted Living Administrator to lead day-to-day operations in Alpharetta, GA. You will set strategic goals and work closely with the care team to ensure residents’ health, safety, and well-being.

You will oversee hiring, training, and mentorship, ensure regulatory compliance, manage budgets, and build relationships with local providers to deliver exceptional resident experiences.