CHIEF ENGINEER

Crescent Hotels & Resorts; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Crescent Hotels & Resorts seeks a Chief Engineer for the Hampton Inn & Suites Nashville Downtown. You will lead the Engineering team, ensure facility safety, and maintain hotel systems to meet guest expectations.

The role emphasizes preventing disruptions, managing staff, and coordinating with contractors to safeguard assets and deliver reliable service. Ideal candidates have hotel engineering experience, strong leadership, and a proactive approach to maintenance and guest satisfaction.

Qualifications

• Detail oriented and team-oriented mindset required.
• Strong dedication to guest satisfaction and service quality.
• Ability to train, coach, and evaluate staff while enforcing policies.

Responsibilities

• Supervises maintenance personnel including hiring, scheduling and evaluations.
• Establishes cost controls for staffing, supplies and equipment.
• Maintains safety, security and asset protection procedures.
• Coordinates with contractors and manages inventory of tools and supplies.
• Responds to guest maintenance requests and resolves issues promptly.

Skills

Detail Oriented

Team Player

Functional Expert

Enthusiastic

Dedicated

Language (Novice)

Education

High School (Preferred)

Job description

The next step in your career is here as the new Chief Engineer of the Hampton Inn & Suites Nashville Downtown! The ultimate mission of the Chief Engineer is to lead the Engineering team to drive out guests' satisfaction by exceeding their expectations. The position is responsible for maintaining the building, grounds and mechanical equipment with attention towards safety, security and asset protection.

Essential Job Functions

• Supervises maintenance persons: active in hiring, firing, scheduling, performance evaluations, training and development.
• Establishes and maintains cost control systems for staffing, maintenance supplies, and maintenance equipment.
• Enforce policies and procedures.
• Ensures that the proper key controls are in effect.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Schedules staff according to labor standards and forecasted occupancy.
• Covers shift when direct reports calls out.
• Maintains room quality based on hotel objectives.
• Monitors and maintains level of operating efficiency of all mechanical systems. Outlines and implements a routine preventative maintenance program..
• Manages hotel preparedness for emergencies.
• Enforces standard procedures for the key control.
• Maintains productivity and labor cost goals.
• Conducts inventories of tools & equipment.
• Orders and receives supplies to maintain adequate inventory levels.
• Ensures staff interacts with guests in a warm and friendly manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Rewards employees who use their empowerment to meet or exceed guest expectations.
• Responds to guest's maintenance requests and questions and resolves their need quickly and efficiently.
• Responsible for training, motivating and supporting subordinate staff to insure quality service.
• Counsels, coaches, disciplines and documents performance of staff.
• Organizes and participates in meetings and maintains records and data pertaining to Property.
• Coordinates with outside contractors.
• Maintains quality of appearance of interior and exterior of hotel.
Is responsible for safe operation of all equipment, chemicals, and lockout procedures.
• Maintain high standards of personal appearance and grooming, which will include wearing proper uniform and nametag.
• Perform any other duties assigned by management.

Qualifications

Hotel Engineering

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Functional Expert: Considered a thought leader on a subject (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred Self-Starter: Inspired to perform without outside help
• Preferred Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

• High School (Preferred)

Skills

• Language (Novice)

Experience

• Preferred

4 Years

Hotel Engineering

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.