Chief Data Officer & AVP, Institutional Research

NCCU Public Administration

Durham (NC)

On-site

USD 120,000 - 180,000

Full time

32 hours ago

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Benefits offered by this job

Accrued Vacation and Sick Leave

NC State – Health Benefits

TSERS (Retirement)

11-12 Paid Holidays

Employee Assistance Program (EAP)

Campus Recreation Center Discount

University Bookstore Discount

NCFlex benefits

Job summary

North Carolina Central University (NCCU) seeks an Associate Vice Provost for Institutional Research and Analysis and Chief Data Officer to provide institution-wide leadership for data governance, enterprise data strategy, and official reporting. The role reports to the Provost and partners with senior leadership to translate complex data into actionable insights.

Based in Durham, NCCU offers a comprehensive benefits package and a commitment to data-informed decision making across academic and

Qualifications

Five (5) years of progressively responsible professional experience in institutional research, data analytics, business intelligence, strategic planning, institutional effectiveness, data governance, or a closely related field.
At least five (5) years of supervisory and management experience leading professional staff and complex institutional initiatives.
Demonstrated experience providing strategic data analysis and executive-level decision support for senior university leadership.
Experience managing official institutional reporting to federal, state, accreditation, and governing agencies (e.g., IPEDS, UNC System, state agencies, SACSCOC, or comparable organizations).
Demonstrated experience developing and implementing enterprise data governance practices, including data quality standards, stewardship, policies, and institutional data definitions.
Experience leading cross-functional projects involving academic affairs, enrollment management, finance, information technology, and institutional effectiveness.
Demonstrated experience using business intelligence, data visualization, and analytics platforms to develop executive dashboards and self-service reporting tools.
Experience translating complex data into actionable recommendations for executive leaders, governing boards, and other stakeholders.
Evidence of experience in data translation; advanced data management; statistical analyses and predictive modeling analysis of short and long-term trends critical to strategic planning, financial decision-making, and reporting to internal and external constituencies.
Comprehensive skills and programming experience with relational database software Microsoft BI stack, business intelligence tools, and OLAP structures
Advanced proficiency in relevant components of Microsoft Office, including Access and Excel.
Effective interpersonal and communication skills – both verbal and written
Ability to effectively interact with internal and external constituents of diverse backgrounds and present detailed and complex data in different formats and to different audiences.
Prior experience with OLAP, Banner by Ellucian, and experience working with and supporting Tableau are strongly preferred

Responsibilities

Ensure the quality, accuracy, and veracity of ERP and institutional data, including data integrated with the core ERP (Banner) system.
Establish and maintain efficient procedures and controls for accurate and consistent data collection within the ERP.
Provide leadership for data governance, including the development and implementation of a comprehensive data dictionary, data standards, and established protocols.
Collaborate with Information Technology Services (ITS) to establish consistent standards for operational reporting and data presentation.
Partner with ITS and campus stakeholders to ensure appropriate data security, access controls, and protection measures are established and maintained.
Establish clear distinctions and requirements for transactional, operational, and institutional reporting, ensuring campus stakeholders understand the appropriate use and purpose of each.
Empower Institutional Research staff through the use of advanced data analysis skills, tools, and technology to strengthen institutional capacity for data-informed decision-making.
Identify and leverage emerging opportunities in enrollment management, academic program management, and resource allocation through effective analysis and use of institutional data.