Chief Culture, Member Experience & Community Impact

ORNL Federal Credit Union; Oak Ridge (TN); Híbrido; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

ORNL Federal Credit Union seeks a Senior Vice President of Culture & Impact to lead culture, community engagement, member experience, and employee engagement. Reporting to the CEO, you will translate the organization\'s mission and values into actionable programs and leadership development across the enterprise.

You will partner with Executive Management to embed the culture in onboarding, communications, recognition, and change initiatives, measuring impact with data and feedback to strengthen

Formación

• Ten or more years of progressively responsible leadership experience.
• Experience leading multiple organizational functions and budgets.
• Financial services or credit union experience preferred.
• Bachelor's degree in business management, HR, or related field required.

Responsabilidades

• Partners with CEO and organizational leaders to operationalize mission, values, service expectations, and culture.
• Develops programs and resources reinforcing leadership behaviors and strategic priorities.
• Collaborates across departments to embed culture in employee and member experiences, onboarding, and communications.
• Serves as trusted advisor on culture, engagement, member experience, and community impact.
• Identifies cultural strengths and gaps through feedback and data to guide priorities.

Conocimientos

Leadership

Strategic thinking

Data-driven

Communication

Cross-functional collaboration

Budget management

Educación

Bachelor's degree in business management or related field

Descripción del empleo

ORNL Federal Credit Union seeks a Senior Vice President of Culture & Impact to lead culture, community engagement, member experience, and employee engagement. Reporting to the CEO, you will translate the organization\'s mission and values into actionable programs and leadership development across the enterprise.

You will partner with Executive Management to embed the culture in onboarding, communications, recognition, and change initiatives, measuring impact with data and feedback to strengthen