President, Mortgage Operations & Growth

ORNL Federal Credit Union

Knoxville (TN)

On-site

USD 150,000 - 230,000

Full time

3 days ago

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Job summary

ORNL Federal Credit Union is seeking a President for its 7 Mortgage CUSO to mentor and direct all service and operational activities, ensuring alignment with strategic objectives and regulatory requirements. This role oversees the entire mortgage operation, including partner loan officers, processors, underwriters, and post-closing functions.

The President will drive growth, establish pricing strategies, and develop new products while maintaining high performance, accountability, and a strong

Qualifications

Minimum 10 years of mortgage experience required.
Minimum 5 years of management experience in the financial services industry required.
Experience in a leadership position in a mortgage production environment preferred.

Responsibilities

Mentor, develop, and direct all mortgage staff to maintain a high-performing, accountable team.
Oversee end-to-end mortgage operations including partner relationships, processing, underwriting, and post-closing.
Drive growth through new products, marketing initiatives, pricing strategies, and market expansion.
Ensure compliance with federal, state, investor, and agency regulations and maintain audit-ready standards.
Monitor service levels and implement process improvements for efficiency and quality.

Skills

Leadership

Management

Communication

Organizational skills

Analytical skills

Project leadership

Education

Bachelor's Degree in Business Management

NMLS Licensing

Tools

Microsoft 365

Job description

The President will drive growth, establish pricing strategies, and develop new products while maintaining high performance, accountability, and a strong

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