Chief Commercial Officer

Jacobs Management Group, Inc.; Austin (TX); On-site; USD 250,000 - 450,000; Full time

Job summary

Jacobs Management Group, Inc. is seeking a Chief Commercial Officer to lead and accelerate its next phase of growth. This executive role focuses on building a scalable go-to-market strategy, strengthening market position, and driving sustainable revenue and margins.

The CCO will oversee business development, sales, marketing, and commercial operations, partnering with the executive team to align commercial priorities with client needs and operational capabilities.

Qualifications

• Bachelor's degree in Business or related field.
• MBA preferred for senior leadership.
• 12+ years of progressive commercial or executive leadership experience.
• At least 4 years in clinical research services environment.
• Minimum 7 years overseeing business development and/or sales.

Responsibilities

• Develop and execute a comprehensive commercial strategy aligned with growth objectives.
• Lead business development and sales to generate new business and expand market share.
• Oversee the full commercial lifecycle: lead generation, pipeline management, proposals, negotiations.
• Establish market positioning and branding to differentiate the organization.
• Enhance marketing, digital outreach, and client engagement programs.

Skills

Strategic leadership

Business development

Sales leadership

Go-to-market strategy

Cross-functional collaboration

Education

Bachelor's degree

MBA preferred

12+ years commercial leadership

7 years leadership experience

Tools

CRM platforms

Microsoft Office 365

Job description

A leading, growth-oriented clinical research services organization is seeking a Chief Commercial Officer (CCO) to lead and accelerate its next phase of commercial growth. This is a highly visible executive leadership opportunity for a strategic, hands-on commercial leader who can build and execute a scalable go-to-market strategy, strengthen the organization’s market position, and drive sustainable revenue and margin growth.

The CCO will have responsibility for the organization’s overall commercial strategy, including business development, sales, inside sales, proposals, marketing, market positioning, and commercial operations. This leader will partner closely with executive leadership and cross-functional stakeholders to ensure commercial priorities are aligned with operational capabilities, client needs, and the organization’s broader strategic objectives.

The ideal candidate will bring a strong combination of strategic vision, commercial execution, team leadership, and operational discipline. This individual should be comfortable operating at both the executive and tactical levels—developing strategy while remaining close to the pipeline, clients, sales team, processes, and performance metrics.

Key Responsibilities

• Develop and execute a comprehensive commercial strategy aligned with the organization’s growth objectives, market opportunity, and long-term vision.
• Identify and capitalize on emerging market opportunities, industry trends, partnership opportunities, and avenues for expansion.
• Lead business development and sales efforts to generate new business, expand strategic relationships, and increase market share.
• Oversee the full commercial lifecycle, including lead generation, pipeline development, client engagement, proposals, negotiations, and contract execution.
• Establish a compelling market positioning and branding strategy that clearly differentiates the organization and communicates its value proposition.
• Evaluate and enhance marketing, digital outreach, and business development programs to increase brand visibility, engagement, and qualified opportunities.
• Build, lead, coach, and develop a high-performing commercial organization capable of consistently delivering against ambitious growth objectives.
• Assess organizational talent, identify capability gaps, and develop strategies for recruiting, retaining, and developing top commercial talent.
• Establish scalable sales processes, systems, tools, and workflows that enable the organization to grow efficiently.
• Develop and implement dashboards, reporting structures, analytics, and KPIs that provide clear visibility into commercial performance and support data-driven decision-making.
• Monitor pipeline health, sales activity, conversion rates, revenue performance, margins, and other key commercial metrics.
• Foster a culture of accountability, collaboration, performance, and continuous improvement across all commercial functions.
• Partner closely with operations, clinical, research, and other functional leaders to ensure commercial commitments align with service delivery capabilities.
• Maintain a strong understanding of client needs and market feedback and translate those insights into opportunities for service enhancement and innovation.
• Present commercial strategy, performance, market insights, and growth initiatives to executive leadership and the Board of Directors.
• Serve as a key member of the executive leadership team, helping ensure the organization remains aligned around customer needs, market opportunities, and strategic priorities.

Leadership Responsibilities

• Lead and manage commercial teams while establishing clear performance expectations, goals, and accountability.
• Set ambitious but achievable objectives and create an environment that motivates teams to deliver exceptional results.
• Regularly assess team performance, pipeline activity, capabilities, and development needs.
• Provide ongoing coaching, mentorship, and feedback to strengthen individual and organizational performance.
• Identify and implement appropriate professional development and training initiatives.
• Promote collaboration across departments and establish strong cross-functional partnerships.
• Continuously evaluate organizational effectiveness and implement improvements that increase efficiency, productivity, and scalability.
• Ensure compliance with applicable company policies, procedures, legal requirements, and industry standards.

Ideal Candidate Profile

• Proven success developing and executing commercial strategies that have generated significant revenue growth, increased market share, and improved commercial performance.
• Demonstrated ability to translate a strategic vision into actionable go-to-market plans and measurable results.
• Strong executive presence with the ability to influence stakeholders, lead through change, and communicate effectively across an organization.
• Track record of building, scaling, and developing high-performing commercial teams.
• Strong understanding of the clinical research services landscape and the pharmaceutical, biotechnology, and/or medical device industries.
• Exceptional business development, sales, negotiation, and relationship-building capabilities.
• Demonstrated ability to build and optimize commercial processes, systems, tools, and reporting infrastructure.
• Highly analytical and data-driven, with the ability to use market and sales intelligence to make sound strategic decisions.
• Strong presentation and communication skills, including experience presenting to executive leadership, boards, clients, and large audiences.
• Ability to effectively manage multiple high-priority initiatives in a fast-paced, evolving environment.
• Innovative and entrepreneurial mindset with the ability to identify opportunities and develop creative solutions to complex challenges.
• Highly collaborative leadership style with the ability to work effectively across functions and organizational levels.
• Strong proficiency with Microsoft Office 365 and CRM platforms, with the ability to leverage technology to improve commercial effectiveness.

Education & Experience

• Bachelor's degree in Business, Economics, Marketing, or a related discipline required.
• MBA preferred.
• 12+ years of progressive commercial or executive leadership experience within the clinical research, CRO, IRO, pharmaceutical, biotechnology, or related healthcare services industries.
• At least 4 years of experience within a clinical research services environment required.
• Minimum of 7 years of leadership experience overseeing functions that include business development and/or sales.
• Demonstrated experience leading commercial transformation, organizational growth, or significant go-to-market initiatives strongly preferred.