Chief Claims & Risk Officer

HITT Contracting Inc.; Washington; On-site; USD 115,000 - 165,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Vision & Dental

401(k) match

Wellness reimbursement

Paid holidays

Job summary

HITT Contracting seeks a Senior Manager, Claims & Risk Management to lead its enterprise claims function across property and casualty lines for HITT Contracting and affiliated operating companies. This role sets claim handling standards, oversees staff, carriers, TPAs, and defense counsel, and partners with Finance and actuarial resources on reserving and risk financing.

As the organization’s senior claims advisor, you will translate complex concepts into practical business recommendations for

Qualifications

• Bachelor’s degree in Risk Management, Business, Finance, Economics, Safety, or a related field preferred; equivalent experience accepted.
• 12+ years of multi-line commercial claims experience, including at least 5 years in leadership.
• Experience with large deductible, self-insured, captive, and OCIP/CCIP insurance programs.
• Multi-jurisdictional claims expertise, including New York Labor Law.
• Experience in the construction (AEC) industry or commercial real estate preferred.
• Expertise in insurance coverage, reserving, litigation management, and total cost of risk.
• Strong executive presence with exceptional communication, analytical, financial, and problem-solving skills.

Responsibilities

• Develop and execute enterprise claims strategy aligned with Insurance & Risk Management plan and business objectives.
• Establish claims governance, including SOPs, authority levels, escalation protocols, and performance standards across all lines of coverage.
• Lead and develop the claims team members including workload planning, growth, and capability.
• Drive process, technology, and operational improvements to improve efficiency, consistency, and outcomes.
• Oversee claim strategy, resolution, reserving, and loss development across the enterprise portfolio.
• Partner with carriers, TPAs, brokers, and internal stakeholders to improve severity, cycle time, closure rates, and litigation outcomes.
• Support captive insurance programs through claims analytics, reserve oversight, funding recommendations, and executive reporting.
• Provide insights to inform retention, deductible, renewal, and risk financing decisions.
• Manage claims-related expenses, including TPA fees, allocated expenses, and legal spend.
• Lead insured litigation strategy, including panel counsel management, budgets, guidelines, and performance oversight.
• Direct resolution strategy for complex, catastrophic, and reputationally-sensitive matters.
• Provide expertise in New York Labor Law matters, including oversight of defense counsel, consultants, and insurers.
• Coordinate cross-functional response with Legal, Safety, Operations, and executive leadership.
• Oversee OCIP/CCIP claims, tender strategy, contractual risk transfer, additional insured issues, and recovery opportunities.
• Partner with Safety, HR, and Benefits on workers’ compensation strategy, return-to-work programs, and claim closure discipline.
• Provide quarterly forecasts on claims expenditures and recoveries
• Drive improvements in experience modification outcomes across operating entities.
• Own claims reporting, KPIs, analytics, and executive insights related to trends, exposures, and projected outcomes.

Skills

Executive leadership

Communication

Data analysis

Microsoft Excel

Risk management

Multi-line claims

Education

Bachelor’s degree in Risk Management, Business, Finance, Economics, Safety, or related field

12+ years of experience in leadership

Professional designations (CPCU, AIC, ARM, CRM, CRIS, P&C License) and/or advanced degrees

Tools

Microsoft Excel

Job description

HITT Contracting seeks a Senior Manager, Claims & Risk Management to lead its enterprise claims function across property and casualty lines for HITT Contracting and affiliated operating companies. This role sets claim handling standards, oversees staff, carriers, TPAs, and defense counsel, and partners with Finance and actuarial resources on reserving and risk financing.

As the organization’s senior claims advisor, you will translate complex concepts into practical business recommendations for