Chief business technology officer - information systems director

Minnesota Department of Human Services; Saint Paul (MN); On-site; USD 124,000 - 179,000; Full time

Job summary

The Minnesota Department of Human Services is seeking a Chief Business Technology Officer, responsible for leading IT applications and functions for the Minnesota Office of Higher Education. This executive role involves developing strategic initiatives and fostering an inclusive work environment while enhancing technology operations and services.

Qualifications

• Minimum of 8 years in IT leadership roles with 4 in supervisory positions.
• Experience in business and IT strategy development and implementation.
• Advanced communication and interpersonal skills required.

Responsibilities

• Establish and drive planning and operations for Minnesota IT Services.
• Oversee IT applications and functions delivered to the Minnesota Office of Higher Education.
• Lead innovation and service transformation using technology solutions.

Skills

Customer relationship management

Leadership

Stakeholder engagement

Conflict resolution

Negotiation

Education

Advanced degree in Information Technology or Business Management

Tools

Agile product management methodologies

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, State of Minnesota, is seeking professionals in St Paul, MN. Apply via Lensa today!

Working Title: Chief Business Technology Officer

Job Class: Information Systems Director

Agency: Minnesota IT Services

• Job ID : 86371
• Location : St. Paul
• Telework Eligible : Yes
• Full/Part Time : Full-Time
• Regular/Temporary : Unlimited
• Who May Apply : Open to all qualified job seekers
• Date Posted : 05/21/2025
• Closing Date : 06/10/2025
• Hiring Agency/Seniority Unit : Minnesota IT Services
• Division/Unit : Office of Higher Education
• Work Shift/Work Hours : Day Shift
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $59.67 - $85.41 / hourly; $124,590 - $178,336 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 220 - Managerial Plan
• FLSA Status : Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
  
  

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Office of Higher Education (OHE). MNIT OHE designs and supports large and complex database and reporting systems. The team leads the technical design of agency systems, business practices, and process automation.

In the role of Chief Business Technology Officer (CBTO) you will establish and drive the planning, operations, and culture for Minnesota IT Services (MNIT) in a manner that partners with and advances the goals of agency specific business needs while aligning with and supporting MNIT’s strategic priorities and services.

This executive position oversees all IT applications, functions, and services delivered to the Minnesota Office of Higher Education(OHE). The position is responsible for creating an inclusive work environment. Leadership of these resources includes supporting disciplined IT practices that meet enterprise and agency policies, supporting documentation standards, change control, secure systems, and risk management approaches.

This position serves our business partners at the Minnesota Office of Higher Education (OHE). Partnering with MNIT, OHE supports the pursuit and completion of a higher education credential by every Minnesotan, regardless of race, gender, or socio-economic status, in order to enhance our democracy, the State's economic vitality, and individual quality of life. This executive position oversees all IT applications, functions, and services delivered to OHE with a team of about 240 MNIT and contract staff partnering with this agency.

The CBTO serves as a part of the executive leadership team at both the business partner agency and MNIT. This executive position provides leadership to support innovation and service transformation by applying technology solutions and organizational management practices to solve business and public policy challenges. The position also provides information to the agencies’ senior leadership teams to support IT investment and cost management decisions. This forward-looking leadership position actively looks to build relationships and collaborates with senior leaders to create sustainable IT and business strategies to meet agency and state business needs and budget challenges.

This position requires strong working relationships with other senior MNIT leadership (other Asst. Commissioners, CBTOs, etc.) as well as senior leadership at the business partner agency.

This position requires an employee to be onsite in Saint Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) for Minnesota IT Services is available on a limited basis.
• Only candidates residing in Minnesota and its bordering counties are eligible for telework.
• Candidates residing 50 miles or more from the permanent work location require additional review prior to telework approval upon becoming a finalist.
  
  

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of eight (8) years of professional experience working in a business or an IT leadership role with responsibilities including customer relationship management, development and implementation of business and IT strategy, and leadership of IT projects, operations, or financial planning which includes four (4) years of supervisory experience. Supervisory experience must include oversight of staff (e.g. selection, orientation, training, coaching, performance management, etc.).

Preferred Qualifications

• Advanced degree in Information Technology, Business Management, or related field of study.
• Additional consideration will be given to applicants who demonstrate knowledge and experience in the following:
• Principles of leadership, management, stakeholder engagement, customer service, conflict resolution, and negotiation.
• Directing or coordinating the completion of complex projects including leadership of planning, design, resourcing, procurement or development, and maintenance and operations of customer facing applications.
• Leading information technology teams in the delivery of technology solutions via agile product management methodologies and/or leading agile product management transformation initiatives.
• Advanced communication and interpersonal skills to facilitate meetings, negotiate disputes, and to present information and results in a clear and understandable manner to various levels of customers, stakeholders, and IT subject experts.
• Ability to effectively represent and balance the interests of business programs and enterprise IT goals and strategies.
• Using data to clearly define issues, analyze facts, recommend alternatives, and communicate ways to improve agency investments in technology operations and applications.
• Public sector information technology planning, development or procurement, and maintenance and operations.
• Skills in the principles of supervision sufficient to effectively hire, lead, motivate, develop, foster teamwork, assign work, evaluate, discipline, reward, and manage direct reports.
• Policies and procedures governing employee relations and collective bargaining.
• Decision support systems including budgeting, accounting, and financial reporting.
• Procurement strategies and contracting management.
• Application lifecycle management.
• Cloud-based applications and services.
• Configurable “commercial off-the-shelf” software product development and vendor relationships.
  
  

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks
  
  

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [e-mail] . Please indicate what assistance is needed.