Chief Administrative Officer, Law Firm Operations & Strategy

Decision Associates; Ohio; On-site; USD 120,000 - 180,000; Full time

Job summary

MacDonald, Illig, Jones & Britton LLP seeks a Director of Administration to lead its business and administrative operations in Erie, PA. The role partners with the Managing Partner, CFO and Management Committee to ensure operational excellence across HR, facilities, technology, marketing and finance.

The successful candidate will bring strong leadership, strategic vision, and hands-on expertise in law firm operations, with a track record of building high-performing teams and delivering

Qualifications

• Bachelor’s degree in Business Administration, Management, Finance or HR.
• MBA, CLM, SHRM or similar certification preferred.
• Minimum five years of senior admin/ops leadership, ideally in law firm.
• Strong HR, operations, technology, finance and business management knowledge.
• Proven leadership of diverse admin teams with excellent communication.

Responsibilities

• Oversee HR, recruiting, onboarding, performance and compensation programs.
• Manage facilities, vendor relations, leases, and office services.
• Lead technology resources, cybersecurity, and system improvements.
• Partner with CFO on budgets, forecasts, and financial metrics.
• Guide strategic planning and firm leadership initiatives.

Skills

Leadership

Strategic planning

People management

Communication

Discretion

Education

Bachelor's degree in Business Administration

MBA or CLM / SHRM

Tools

Billing systems

Finance software

Document management

Job description

MacDonald, Illig, Jones & Britton LLP seeks a Director of Administration to lead its business and administrative operations in Erie, PA. The role partners with the Managing Partner, CFO and Management Committee to ensure operational excellence across HR, facilities, technology, marketing and finance.

The successful candidate will bring strong leadership, strategic vision, and hands-on expertise in law firm operations, with a track record of building high-performing teams and delivering