Chicken Kitchen Operations Lead & Guest Experience

Lowes Foods

Greensboro (NC)

On-site

USD 36,000 - 48,000

Full time

7 days ago
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Job summary

Lowes Foods in Greensboro, NC is seeking a Chicken Kitchen Supervisor to lead daily guest interactions and ensure a brand-aligned experience while maintaining operations standards. You will supervise staff, perform product preparation, ordering, stocking, and PA announcements, and help achieve sales and inventory goals.

The role requires an outgoing personality, strong communication, the ability to train and develop team members, and comfort working with computers.

Qualifications

  • Friendly, outgoing personality.
  • Ability to actively engage guests and have fun with customers.
  • Ability to supervise people including training and development.
  • Effective communication and guest service skills.
  • Willingness to learn multiple tasks and use standard operating procedures.

Responsibilities

  • Ensure guests receive polite, friendly service from all staff.
  • Demonstrate superior guest service at all times.
  • Achieve sales, shrink and profit goals for the chicken kitchen.
  • Maintain inventory and supplies as needed.
  • Operate department according to merchandising and operational standards.
  • Ensure product quality meets Lowes Foods standards.
  • Maintain sanitation and safety throughout the department.
  • Provide guidance and training to staff for satisfactory performance.
  • Perform product preparation, receiving, ordering, stocking and guest service as needed.
  • Maintain labor budget and scheduling standards.
  • Perform all other duties as assigned by management.
  • Perform PA announcements.

Skills

Guest engagement
Customer service
Teamwork
Communication
Leadership

Tools

Computers

Job description

Lowes Foods in Greensboro, NC is seeking a Chicken Kitchen Supervisor to lead daily guest interactions and ensure a brand-aligned experience while maintaining operations standards. You will supervise staff, perform product preparation, ordering, stocking, and PA announcements, and help achieve sales and inventory goals.

The role requires an outgoing personality, strong communication, the ability to train and develop team members, and comfort working with computers.

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