Chick-fil-A Business Management Leadership Program

Chick-fil-A Restaurants; Murfreesboro (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Coaching & mentorship

Scholarship eligibility

Free meals on shifts

IRA match after 12 months

Leadership development meetings

Job summary

Chick-fil-A Murfreesboro invites you to join an immersive 18–36 month Business Management Program designed to train you to lead yourself, your team, and a business. You’ll rotate through every restaurant area, receive one-on-one coaching, and work toward senior leadership or owning your own Chick-fil-A someday.

You’ll start at $19/hour with potential to grow to $23/hour at the Director level, plus coaching, mentorship, scholarships, and opportunities to support grand openings across the country.

Qualifications

• A self-motivated leader with a track record of leadership, strong academics, or both
• Willingness to commit to 2 to 3 year development program
• Strong communication and time-management skills
• Ability to lead by example and coach others

Responsibilities

• Lead yourself first: develop a personal vision and time management
• Lead front-of-house and back-of-house operations
• Train, coach, and develop team members
• Track business metrics and act on opportunities
• Set business goals and build systems to reach them
• Meet weekly with mentors and trainers
• Travel to support grand openings at Chick-fil-A restaurants
• Create a welcoming, guest-focused environment

Job description

Business Management Program | Chick-fil-A Murfreesboro

Learn to lead yourself, your team, and a business.

Want a role where leadership isn't just a title but something you're trained, coached, and trusted to do? Our Business Management Program is an immersive 18 to 36 month leadership development experience for driven people who want real ownership, real responsibility, and a clear path to growth.

It's built for people who want to become a Chick-fil-A Owner/Operator, run their own business someday, or just grow intentionally in their leadership skills. You'll rotate through every area of the restaurant, discover your strengths, and work one-on-one with a personal coach and a tenured Director. By the end, you'll be ready for senior leadership at Chick-fil-A or to carry your skills into your own venture.

Starting pay: $19/hour, with growth up to $23/hour at the Director level.

Your Path: Clear Milestones, Real Promotions

You'll always know what's next. The program is built around defined milestones with timelines:

• Within 60 days: Complete your initial team member training and step into the Certified Trainer role.
• Within 120 days: Complete at least 3 training sessions with team members, demonstrate leadership in shadow shifts, and earn promotion to Shift Leader.
• Beyond: Keep growing toward Director and the senior leadership skills that prepare you to own a business.

Every milestone includes a performance evaluation, feedback from current trainers and Shift Leaders, and approval from our Training Director and Managing Partner.

What You'll Do

• Lead yourself first: build a personal vision, manage your time and priorities, and execute with focus
• Lead front-of-house and back-of-house operations
• Train, coach, and develop your team
• Track key business metrics and act on opportunities
• Set business goals and build the systems to reach them
• Monitor progress and lead change when it's needed
• Complete hands-on training with dedicated time in every area of the business
• Meet weekly one-on-one with your mentors and trainers
• Meet monthly with fellow program participants and the Operator
• Travel to support grand openings at other Chick-fil-A restaurants across the country
• Create a place of restoration for guests and team members

Who You Are

• A self-motivated leader with a track record of leadership, strong academics, or both
• Someone who holds themselves to a high standard: honest, dependable, diligent, and accountable
• A servant-hearted team player who makes the people around you better
• A clear communicator, in writing and in person
• A sound decision-maker who can juggle priorities, adapt quickly, and solve problems
• Ready to be coached, take feedback, and keep improving
• 18 or older, with the willingness to commit to a 2 to 3 year development program
• No restaurant experience required. We'll train you. What matters most is character, drive, and a passion for serving people

Schedule Expectations

This is a full-time leadership role, and we want to be upfront about what it takes:

• 45+ hours per week
• At least 3 of 4 Saturdays each month
• Open availability, including evenings
• Regular attendance and active participation in all scheduled training sessions and shifts
• Always off on Sundays

What You'll Get

• $19/hour starting pay, with a clear path to higher pay
• Personal coaching and weekly one-on-one mentorship
• Monthly leadership development meetings with the Operator or guest speakers
• A library of 50+ top leadership books
• Free financial planning classes
• College scholarship and tuition reimbursement eligibility
• Free meals on shifts of 6+ hours
• Medical, dental, vision, and life insurance (full-time)
• 1 week paid vacation (full-time)
• 3% IRA match after 12 consecutive months (full-time)

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.